Ana Paz Norvani Rodríguez

I am an operations and HR professional with experience leading remote, international teams and supervising live streams in real time. I led and supported a remote, international team of shift managers and moderators across multiple time zones, implemented structured reporting, and delivered daily performance reports used for evaluations.

Previously I served as Junior HR & Marketing Manager at Consorcio Grifos del Perú, where I approved new personnel across 20 company-run service stations, managed payroll processing, ensured compliance with internal regulations, and coordinated branding and promotions to drive engagement.

My career began in client services and sales across finance, automotive, telecom, and education sectors, where I built strong communication, multitasking, and service-delivery skills. I prioritize excellent service, teamwork, and continuous improvement, and I enjoy roles that combine operations, HR, and marketing responsibilities.