Anandraj Hariharan

I’m an operations professional with 3+ years across credit finance operations, data analytics, and process automation, built on disciplined UAT execution and stakeholder collaboration. I specialize in turning complex workflows into data-driven, compliant processes that teams can execute with confidence.

In my current role as an Associate Credit Operations Manager at IDFC First Bank, I’ve automated 21,775+ documents using D3 verification for 2-wheeler loans—achieving a 90% auto-clear rate and reducing manual verification workload by 50%. I also delivered an 80% TAT reduction in RCU mail processing by deploying AI-assisted OCR with condition tagging, improving operational accounting accuracy across 100+ legal report document types.

I bring a strong compliance-and-quality mindset to automation. I improved PDH TAT by 50% through AI-driven OCR innovations (including Aadhaar masking, NOC, and insurance refunds) while sustaining 100% compliance accuracy and security/audit readiness across credit finance disbursement workflows.

I’ve also consistently operated as a cross-functional problem-solver—coordinating 36+ loan disbursements end-to-end using SFDC and FinnOne, leading a 6-member team across Pre-Disbursal, OTC, and PDD workflows with zero escalations. Through 50+ UAT scenarios across 6 Agile sprints, I identified 20+ defects pre-production and delivered 100% defect-free go-lives; my work has been recognized with a 6th PAN India rank in IDFC First Bank’s AI Prompt Engineering Challenge.