Open to opportunities

Anaheiry Almonte

@anaheiryalmonte

Message

Compassionate client-focused social services and healthcare assistant with strong customer-service skills.

United States

Message

What I'm looking for

I seek a collaborative role where I can support clients' health and social needs, contribute to team goals, grow professionally, and work in an empathetic, structured environment.

I am a proactive, organized professional with hands-on experience in customer service, patient support, and social services. I have worked in banking, food service, physical therapy assistance, and case management, developing strong communication, problem-solving, and teamwork abilities while maintaining high standards of service and confidentiality.

I excel at coordinating care, supporting patient rehabilitation, managing administrative tasks, and advocating for clients to connect them with resources. I bring empathy, reliability, and attention to detail, and I am committed to helping clients achieve positive outcomes while supporting team goals.

Experience

Work history, roles, and key accomplishments

Case Coordinator

Bronx Family Network

Sep 2025 - Jan 2026 (4 months)

Conducted client assessments, developed individualized care plans, coordinated services and resources, and maintained confidential case documentation while providing crisis support.

Case Management Service Coordination Advocacy Documentation Crisis Intervention

Physical Therapy Assistant

Physical Therapy & Sports Medicine Center

Sep 2024 - Sep 2025 (1 year)

Assisted physical therapists with treatments, guided patients through therapeutic exercises, maintained equipment hygiene, and supported administrative scheduling and documentation.

Patient Support Therapeutic Exercises Equipment Maintenance Scheduling

Cashier

Firehouse Subs

Aug 2024 - Sep 2024 (1 month)

Managed cash register operations, processed payments, completed daily cash closings and sales reports, and coordinated with kitchen staff to ensure smooth customer service.

Cash Handling Customer Service Sales Reporting Team Coordination

Customer Service Representative

Ademi Bank

Nov 2022 - Jan 2023 (2 months)

Provided frontline customer service, resolved inquiries and complaints efficiently, and collaborated with team members to maintain high service standards.

Customer Service Cash Handling Problem Solving Teamwork Client Communication