Ana Harff

Leading compensation and Total Rewards initiatives for Argentina, providing data-driven insights and strategic support on salary planning, market competitiveness, reward programs, and talent-related decisions. Collaborating with HR and business leaders to enhance employee experience while supporting organizational growth and performance.

Managed LATAM channel operations and strategic initiatives supporting Microsoft supply chain activities across the region, driving operational excellence through KPI monitoring, demand forecasting, revenue analysis, and performance reporting. Collaborated with cross-functional teams and external partners to optimize processes, improve operational efficiency, and deliver business insights and forec

Oversaw end-to-end order management operations across LATAM, ensuring accurate order processing, regulatory compliance, and timely issue resolution. Partnered with internal teams, customers, and business partners to optimize fulfillment processes, enhance operational performance, and deliver data-driven insights through reporting and analysis.

-Managed subtitle synchronization and timing adjustments to ensure linguistic and technical accuracy.
-Delivered high-quality translations under strict deadlines while maintaining consistency and attention to detail.
-Adapted content for cultural and linguistic relevance across diverse audiences.
-Collaborated with production workflows to meet publishing and release schedules.

.transcription of audiovisual content for Natural Language Processing (NLP) projects
.structured text data according to predefined linguistic and formatting guidelines, including speaker identification and timestamp alignment.
.quality control standards to validate transcriptions and improve dataset reliability for machine learning model training.

.Managed audiovisual localization and timing synchronization processes, ensuring linguistic precision and technical quality standards.
.Delivered high-quality multilingual content under strict deadlines while maintaining consistency and editorial excellence.
.Adapted content for diverse audiences with focus on linguistic, cultural, and contextual relevance.
.Collaborated cross-functionally within

.Managed subtitle synchronization and timing to ensure technical precision and seamless viewer experience.
.Delivered accurate EN-to-PT translations while maintaining linguistic consistency and cultural relevance.
.Handled multiple projects simultaneously under tight deadlines in a fast-paced production environment.
.Maintained high quality standards through detailed proofreading and content revie

.Setting and implementing social media and communication campaigns to align with marketing strategies
.Providing engaging text, image and video content for social media accounts
.Responding to comments and customer queries in a timely manner
.Translation work from EN to PT and EN to SPANISH

.Provided customer support through inbound calls, handling inquiries, complaints, and service requests efficiently.
.Managed case follow-ups, documented interactions in internal systems, and worked under performance targets.
.Demonstrated strong communication, active listening, and problem-solving skills.

.Led guided bicycle tours across key tourist attractions in Buenos Aires, delivering informative experiences tailored to diverse audiences.
.Provided historical and cultural insights while ensuring participant safety, route coordination, and time management throughout each tour.
.Managed group logistics, responded to customer needs in real time.

,Provided bar service in a high-paced environment.
.Delivered excellent customer service by engaging with clients, managing orders efficiently, and addressing requests in real time.
.Maintained cleanliness and organization of the bar area, and supported inventory control, contributing to a positive customer experience and smooth daily operations.

.Conducted media monitoring and clipping activities, tracking and analyzing coverage across print, digital, and broadcast channels to support communication strategies.
.Compiled daily and periodic reports, identifying key mentions, trends, and sentiment, and ensuring accurate documentation of media exposure.
.Collaborated with internal teams to deliver timely insights, contributing to reputation

Apr 2026