Ana Amaro

Placed central orders for over 30 stores and managed direct supplier orders. Processed orders via SAP and resolved incidents directly with stores and suppliers. Executed monthly and weekly reports, reviewed cost prices, and created products in the Navision system.

Provided comprehensive cashier and customer service across various animal departments including aquatics, reptiles, and birds. Managed team, stock, inventory, and warehouse organization, ensuring efficient operations. Assisted Kivet clinic veterinarians and the store groomer.

Delivered customer service in the textile department, focusing on cross-selling to enhance sales. Managed stock replenishment and store profiling to optimize product availability and display.

Performed animal maintenance activities, including diet preparation and water quality control. Monitored animal health and well-being.

Managed reception and client service, ensuring a welcoming environment. Administered medication and maintained animal facilities, upholding hygiene standards.

Performed animal maintenance activities, including diet preparation and water quality control. Monitored animal health and well-being.

Created, developed, and instructed engaging art workshops for children and individuals with special needs. Designed curriculum and facilitated creative learning experiences.

Collaborated with Human Resources, Logistics, and Occupational Health and Safety teams, providing essential administrative support. Organized documents, managed archiving, conducted inventory, and handled general office tasks.

Currently pursuing a Bachelors Degree in Veterinary Nursing, focusing on comprehensive animal care and health. The program provides in-depth knowledge and practical skills essential for veterinary support roles.

Activities and societies: Creative writing, Audience management, General communication techniques

Completed a Stand-up Comedy Course, focusing on creative writing, audience management, and general communication techniques. This enhanced skills in public speaking and content creation.

Completed a Higher Technical Professional Course in Veterinary Care, achieving an EQF Level 5 qualification. This program provided advanced skills and knowledge in veterinary assistance.

Obtained a Bachelors Degree in Visual Arts and Artistic Technologies. The curriculum covered various artistic disciplines and technological applications in art.

Activities and societies: Organization and management techniques, management, economics, Portuguese

Completed a Professional Course in Administrative Techniques, achieving an EQF Level 4 qualification. Key areas of study included organization and management techniques, economics, and Portuguese.