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Ana Agner

@anaagner

Senior Product Designer at MEDAVIE BLUE CROSS designing accessible healthcare portals, after modernizing government platforms like PIMS.

Canada

Message

At MEDAVIE BLUE CROSS, I design accessible, responsive experiences for Department and Participant portals in complex healthcare and benefits environments. I translate business and user needs into flows, information architecture, and Figma prototypes, applying Government of Canada design systems and WCAG requirements.

At QUARTECH, BC MINISTRY OF TRANSPORTATION, I designed UX for PIMS, a map-based government platform for land, tenure, project, lease/license, and anomaly information. I improved search and filtering, standardized product-wide UI patterns, and migrated the product from UXPin to Figma with a reusable component library.

At LEGAL SERVICES SOCIETY OF BC, I led the redesign of a 900+ page public legal information service, improving information architecture, navigation, and content discoverability. My work spans government, healthcare, financial services, telecommunications, and SaaS, with a focus on accessible digital products and clear user experiences.

Experience

Work history, roles, and key accomplishments

Current

Senior UI UX Designer

Current

Medavie Blue Cross

Jul 2026 - Present (4 months)

Design accessible, responsive experiences for Department and Participant portals within complex healthcare and benefits environments. Translate business and user needs into user flows, information architecture, wireframes, and high-fidelity Figma prototypes.

Figma WCAG User Flows Information Architecture Wireframing Prototyping Jira Government of Canada Design System

Senior Product Designer

Landsure Systems

Oct 2025 - Jul 2026 (9 months)

Designed product and service experiences for BC Property Connect as part of the modernization of LTSA digital services. Conducted service discovery, workflow analysis, and journey mapping across complex stakeholder and system environments.

Service Design Journey Mapping User Flows Wireframing Prototyping Figma Information Architecture Branding

Senior Product Designer

Quartech

Jun 2023 - Jul 2025 (2 years 1 month)

Designed UX for PIMS, a map-based government platform for tracking BC land, tenure, project, lease/license, and anomaly information. Led a product-wide UI consistency update and migrated the product from UXPin to Figma.

UX Design Service blueprints User Flows Wireframing Interaction Design Figma UXPin Information Architecture Jira Agile WCAG

Senior App Product Designer

Telus Digital

Jun 2022 - Jun 2023 (1 year)

Contributed to the redesign and release of the My TELUS app, including account, payment, service, and plan experiences. Designed the Overview screen based on user interview feedback and defined information architecture for Add Data and Top-Up flows.

Mobile Design User Interviews Information Architecture Accessibility Figma Design Systems

Senior UI UX Designer

Dec 2021 - Apr 2022 (4 months)

Redesigned the Government of Canada Virtual Assistant with a focus on accessibility, usability, and clear information. Created illustrations, icons, animations, and supporting UI elements for the Virtual chat.

Accessibility Usability Government of Canada Design System Illustration Iconography Animation UI Design

UI UX Designer

Worldsource Wealth Management

May 2021 - Dec 2021 (7 months)

Designed digital platforms and tools for financial services and wealth management. Turned business and user needs into user flows, wireframes, prototypes, and high-fidelity UI.

User Flows Wireframing Prototyping High fidelity UI Stakeholder Management

UI UX Designer

Kaseya

Dec 2020 - Jun 2021 (6 months)

Designed SaaS product experiences to over 350,000+ daily active users across 70+ countries. Redesigned IT Glue dark mode, improving usability, accessibility, and visual hierarchy.

SaaS Dark Mode Usability Accessibility Visual Hierarchy User Interviews High fidelity UI Interaction Patterns Iconography

Senior UX UI and Visual Designer

Legal Services Society of BC

Dec 2018 - Mar 2020 (1 year 3 months)

Led the UX/UI redesign of familylaw.lss.bc.ca, a 900+ page public legal information service, improving information architecture, navigation, content discoverability, and visual hierarchy. Led the visual and brand direction from logo and visual identity through web, print, social media, and campaign materials.