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Amy Tedesco

@amytedesco

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Employee experience specialist driving onboarding, learning, and engagement through data-informed program design.

United States

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What I'm looking for

I seek roles focused on designing inclusive onboarding and L&D programs, using data to improve engagement and retention in collaborative, mission-driven teams.

I am an employee experience specialist with deep experience designing onboarding, recognition, and development programs that strengthen culture and retention. I lead end-to-end initiatives—managing vendors, LMS operations, communications, and logistics—while centering equity and accessibility.

At MEMIC, I designed a six-month onboarding program, chaired the organization-wide Recognition Committee reviewing 700+ nominations, co-facilitated management training for 100+ supervisors, and used engagement data to recommend improvements that lowered attrition. Previously, I built performance reporting and SOPs in subrogation and scaled professional development programs in higher education to boost retention dramatically.

I hold an M.S. in Human Development & Family Studies, multiple Predictive Index and training certifications, and I bring a collaborative, data-driven approach to creating inclusive learning experiences that connect employees to organizational values.

Experience

Work history, roles, and key accomplishments

Current

Training & Talent Development Specialist

Current

MEMIC

Jul 2022 - Present (3 years 7 months)

Designed and facilitated a 6-month onboarding program, managed Docebo LMS operations, and chaired a recognition committee reviewing 700+ nominations to increase engagement and align culture; co-facilitated management training contributing to a 5% YoY decrease in attrition.

Onboarding Docebo Learning Management Facilitation Data Analysis Vendor Management Internal Communications

Subrogation Support Specialist

The CCS Companies

Sep 2019 - Jul 2022 (2 years 10 months)

Cross-trained across all subrogation functions to ensure operational continuity and developed Excel-based performance reporting and SOPs to streamline onboarding and inform leadership decision-making.

Cross Training SOP Development Process Improvement

Student Development Specialist

Texas A&M University

Jul 2013 - May 2019 (5 years 10 months)

Designed and led a multi-tiered professional development program for 230 staff, increasing retention from 30% to 80% in one year through coaching, recognition, and team-building initiatives.

Program Design Staff Development Coaching Retention Event Coordination Budget Management Leadership Development

Area Coordinator / Hall Director

Stephen F. Austin State University

Aug 2011 - Jul 2013 (1 year 11 months)

Supervised live-in professional staff and graduate assistants, chaired training committee for paraprofessionals, and managed budgets to improve team effectiveness and retention.

Staff Supervision Onboarding Budget Management Conflict Resolution Leadership Development Program Management

Education

Degrees, certifications, and relevant coursework

University of Rhode Island

Master of Science, Human Development & Family Studies

Completed a Master of Science in Human Development & Family Studies with a concentration in College Student Personnel, focusing on student affairs practice and development.

Quinnipiac University

Bachelor of Arts, Mathematics

Earned a Bachelor of Arts in Mathematics, developing quantitative and analytical skills applicable to program evaluation and data-driven decision making.