Open to opportunities

Amy Bissacco

@amybissacco

Message

"Loving wife, proud MiMi, and dedicated remote healthcare professional, and always up for a new adventure."

United States

Message

What I'm looking for

I'm looking for a remote healthcare operations role where I can improve patient access, manage prior authorizations and insurance workflows, maintain HIPAA compliance, and support patients and providers in a high-volume environment.

I've supported patients, providers, and healthcare organizations for more than 25 years across prior authorizations, pharmacy operations, clinical research, and medical administration.

At NYX Health, I reviewed medical documentation, processed high volumes of authorization requests, verified insurance eligibility, researched payer policies, and resolved authorization issues with providers, facilities, and insurance carriers. Previously at Meridian Clinical Research, I supported patient recruitment and enrollment for multiple studies while maintaining regulatory documentation, scheduling appointments, and ensuring data accuracy.

My remote healthcare experience also includes pharmacy support at CareSource and administrative operations at Dayton Eye Surgery, where I coordinated scheduling, insurance coverage, claims, billing activities, records, and patient communications while maintaining HIPAA compliance.

Experience

Work history, roles, and key accomplishments

Prior Authorization Specialist

NYX Health

Dec 2025 - Jun 2026 (6 months)

Reviewed medical documentation to determine authorization eligibility while ensuring compliance with payer guidelines and clinical requirements. Processed high volumes of prior authorization requests, verified insurance eligibility, and communicated with providers and carriers to obtain approvals.

Prior Authorizations Insurance Verification Medical Documentation HIPAA compliance Customer Service Data Entry Claims Processing

Patient Recruitment Representative

Meridian Clinical Research

Feb 2022 - Dec 2025 (3 years 10 months)

Supported patient recruitment and enrollment for clinical research studies by screening participants, coordinating appointments, and maintaining regulatory documentation. Collaborated with physicians and coordinators to ensure compliance and data accuracy.

Patient Recruitment Clinical Research Data Entry Regulatory Compliance Scheduling

Pharmacy Technician

CareSource

Feb 2011 - Dec 2021 (10 years 10 months)

Provided pharmacy support by reviewing prescriptions, verifying insurance coverage, and assisting members with medication questions. Processed transactions while maintaining HIPAA compliance and documentation accuracy.

Pharmacy Operations Insurance Verification HIPAA compliance Customer Service Data Entry Medication Therapy Management

Medical Administrator

Dayton Eye Surgery

May 2004 - Jan 2011 (6 years 8 months)

Managed daily administrative operations for an ophthalmology practice, including patient scheduling, insurance verification, and medical billing. Oversaw claims coordination and patient communications while ensuring HIPAA compliance.

Medical Administration Patient Scheduling Insurance Verification Medical Billing EMR HIPAA compliance Customer Service Accounts Receivable