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Amulya GuptaAG
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Amulya Gupta

@amulyagupta

AI Engineer with 3+ years in GenAI, AI agents, RAG, Python, Copilot Studio and MLOps, building reliable enterprise automation solutions.

India
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What I'm looking for

I’m looking to build production-oriented AI systems, especially GenAI, agentic AI, retrieval, MLOps, and model observability solutions that solve meaningful operational problems.

I am an AI Engineer with 3+ years of software engineering experience across enterprise automation, backend systems, GenAI and MLOps. At HCLTech, I build Copilot Studio solutions for Microsoft 365 operations, including ticket distribution, AI-powered knowledge workflows and sentiment analysis. I have delivered 10+ custom Copilot solutions and resolve 50+ platform tickets monthly while supporting Azure configuration, production monitoring and Power Platform ALM.

Previously, I worked on enterprise campaign systems and backend microservices. My projects include a five-system RAG evaluation benchmark, an end-to-end MLOps pipeline and JanSahayak—a multilingual assistant supporting 22 Indian languages that won the HCLTech × Sarvam AI Hackathon.

I am interested in AI Engineer, GenAI Engineer and Forward Deployed Engineer roles involving Python, RAG, AI agents, enterprise integrations and reliable production systems.

Experience

Work history, roles, and key accomplishments

HCLTech logoHC
Current

Consultant Engineer — AI Engineer

Mar 2026 - Present (6 months)

Developed 10+ custom AI-agent solutions in Copilot Studio; integrated Power Apps, Power Automate, and SharePoint workflows
for enterprise MSO365 operations.
• Built AI-powered ticket distribution and knowledge-base workflows to classify service requests, route operational issues, and
transform support information into reusable content.

HCLTech logoHC

Senior Software Engineer

Oct 2024 - Mar 2026 (1 year 5 months)

Project: Adobe Growth Content Production

- Configured audience segments and in-app purchase workflows in Adobe Journey Optimizer to ensure targeted content reached the right users at the right time.

- Executed 40+ production campaigns during peak periods (Black Friday / Cyber Monday), reaching 20M+ users and improving CTR and purchase completion
rates by 10–15%.

HCLTech logoHC

Associate Software Engineer(TP)

Aug 2023 - Nov 2024 (1 year 3 months)

Project: Adobe — Growth & Analytics

- Supported web performance and analytics workflows for Adobe growth initiatives, working with cross-functional teams across engineering, QA, and product.

- Analysed user data and key metrics using analytics tools to provide actionable insights on campaign performance and user journeys.

- Collaborated with product managers and designers in an agile environmen

Classplus  logoCL

Software Engineer

Jan 2023 - Jun 2023 (5 months)

•Transitioned monolithic applications to microservices architecture, improving scalability and
maintainability across software solutions.
•Played a pivotal role in backend development using TypeScript, Node.js, Express.js, and MySQL,
ensuring high performance and reliability of systems.
•Optimized software performance by resolving tech debt and prioritizing critical tasks, consistently
m

Classplus  logoCL

QA Automation Engineer

May 2022 - Jan 2023 (8 months)

•Collaborated with the development team to design and develop automated test suites for web
applications using Selenium WebDriver and Java programming language.
•Conducted functional, regression, and performance testing to ensure the quality of software
releases.
•Utilized Agile methodologies to contribute to daily stand-up meetings, sprint planning, and
retrospective meetings.
•Developed

Education

Degrees, certifications, and relevant coursework

Birla Institute of Technology and Science, Pilani logoBP

Birla Institute of Technology and Science, Pilani

Master of Technology, Artificial Intelligence and Machine Learning

2024 -

Grade: 9

Activities and societies: N/A

Pursuing M.Tech. in Artificial Intelligence and Machine Learning from BITS Pilani (WILP), currently in the first semester. Focused on foundational courses like Machine Learning, Statistical Methods, and AI principles.

BP

Birla Institute of Technology and Science, Pilani

MSc - General Studies, Data Science Minor

2019 - 2023

Focused on computational techniques and data analysis through courses in Deep Learning, Machine Learning, Data Science, and Information Retrieval. Gained practical experience in advanced algorithms and data handling.

BP

Birla Public School, Pilani

Senior Secondary(9th-12th), Science

2016 - 2019

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