Amulya Gupta
@amulyagupta
AI Engineer with 3+ years in GenAI, AI agents, RAG, Python, Copilot Studio and MLOps, building reliable enterprise automation solutions.
What I'm looking for
I am an AI Engineer with 3+ years of software engineering experience across enterprise automation, backend systems, GenAI and MLOps. At HCLTech, I build Copilot Studio solutions for Microsoft 365 operations, including ticket distribution, AI-powered knowledge workflows and sentiment analysis. I have delivered 10+ custom Copilot solutions and resolve 50+ platform tickets monthly while supporting Azure configuration, production monitoring and Power Platform ALM.
Previously, I worked on enterprise campaign systems and backend microservices. My projects include a five-system RAG evaluation benchmark, an end-to-end MLOps pipeline and JanSahayak—a multilingual assistant supporting 22 Indian languages that won the HCLTech × Sarvam AI Hackathon.
I am interested in AI Engineer, GenAI Engineer and Forward Deployed Engineer roles involving Python, RAG, AI agents, enterprise integrations and reliable production systems.
Experience
Work history, roles, and key accomplishments
Developed 10+ custom AI-agent solutions in Copilot Studio; integrated Power Apps, Power Automate, and SharePoint workflows
for enterprise MSO365 operations.
• Built AI-powered ticket distribution and knowledge-base workflows to classify service requests, route operational issues, and
transform support information into reusable content.
Project: Adobe Growth Content Production
- Configured audience segments and in-app purchase workflows in Adobe Journey Optimizer to ensure targeted content reached the right users at the right time.
- Executed 40+ production campaigns during peak periods (Black Friday / Cyber Monday), reaching 20M+ users and improving CTR and purchase completion
rates by 10–15%.
Project: Adobe — Growth & Analytics
- Supported web performance and analytics workflows for Adobe growth initiatives, working with cross-functional teams across engineering, QA, and product.
- Analysed user data and key metrics using analytics tools to provide actionable insights on campaign performance and user journeys.
- Collaborated with product managers and designers in an agile environmen
•Transitioned monolithic applications to microservices architecture, improving scalability and
maintainability across software solutions.
•Played a pivotal role in backend development using TypeScript, Node.js, Express.js, and MySQL,
ensuring high performance and reliability of systems.
•Optimized software performance by resolving tech debt and prioritizing critical tasks, consistently
m
Worked as Member at Photography Club, BITS Pilani.
•Collaborated with the development team to design and develop automated test suites for web
applications using Selenium WebDriver and Java programming language.
•Conducted functional, regression, and performance testing to ensure the quality of software
releases.
•Utilized Agile methodologies to contribute to daily stand-up meetings, sprint planning, and
retrospective meetings.
•Developed
Worked as Team Lead Mobile App development at NIRDPR-DDUGKY.
Education
Degrees, certifications, and relevant coursework
Birla Institute of Technology and Science, Pilani
Master of Technology, Artificial Intelligence and Machine Learning
2024 -
Grade: 9
Activities and societies: N/A
Pursuing M.Tech. in Artificial Intelligence and Machine Learning from BITS Pilani (WILP), currently in the first semester. Focused on foundational courses like Machine Learning, Statistical Methods, and AI principles.
Birla Institute of Technology and Science, Pilani
MSc - General Studies, Data Science Minor
2019 - 2023
Focused on computational techniques and data analysis through courses in Deep Learning, Machine Learning, Data Science, and Information Retrieval. Gained practical experience in advanced algorithms and data handling.
Birla Public School, Pilani
Senior Secondary(9th-12th), Science
2016 - 2019
Tech stack
Software and tools used professionally
Data Studio
GitHub
Kubernetes
GitHub Actions
MySQL
MongoDB
Node.js
Adobe Photoshop
Jira
Python
HTML5
Java
CSS 3
Microsoft PowerApps
MLflow
FastAPI
Grafana
Prometheus
TypeScript
Git
Microsoft Power Automate
Microsoft Power BI
SQL
LangChain
DVC (Data Version Control)
GitHub Copilot
Black
Agentic
Faiss
Adobe Experience Manager
Android
Availability
Location
Authorized to work in
Website
amulyagupta.inPortfolio
amulyagupta.inSalary expectations
Social media
Skills
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