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Amuji Chisom

@amujichisom

Virtual assistant and customer support aide in freelance remote work, managing customer inquiries with a 98% positive satisfaction rating.

Nigeria

Message

What I'm looking for

I’m seeking remote customer service and virtual assistant roles to support my academic financing while delivering value to clients.

In my freelance virtual assistant and customer support work, I managed customer inquiries through email, chat, and ticketing systems, maintaining a 98% positive satisfaction rating.

I also supported small business clients with calendar management, email organization, and data entry. As a Pharmacy undergraduate, I’m seeking remote customer service and virtual assistant roles to support my academic financing while delivering value to clients.

Experience

Work history, roles, and key accomplishments

Current

Freelance Virtual Assistant

Current

Remote / Online Freelance Platforms

Jan 2023 - Present (3 years 9 months)

Managed customer support inquiries via email, chat, and ticketing systems, maintaining a 98% positive satisfaction rating. Assisted small business clients with calendar management, email organization, data entry, and routine digital administrative duties.

Customer Service Email Management Live Chat Ticketing Systems Calendar Management Data Entry Google Workspace Microsoft Office

Peer Study Coordinator

Enugu, Nigeria / Virtual Support

Jan 2022 - Dec 2023 (1 year 11 months)

Coordinated virtual study sessions, organized digital resource libraries, and handled scheduling for student groups and peer advisors. Responded promptly to inquiries from fellow students, providing clear guidance and supportive communication.

Coordination Scheduling Communication Skills Digital Organization

Education

Degrees, certifications, and relevant coursework

University Institution

Bachelor of Pharmacy, Pharmacy

2021 -

Pursuing a Bachelor of Pharmacy degree, developing analytical, problem-solving, and communication skills through coursework and client-facing interactions.