Open to opportunities

Amr Magdy

@amrmagdy2

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Logistics and e-commerce specialist driving efficient order fulfillment and inventory accuracy.

Egypt

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What I'm looking for

I seek a role in e-commerce logistics or supply chain where I can improve order-to-delivery processes, work cross-functionally, and grow into broader operations responsibilities.

I am a logistics and e-commerce specialist with progressive experience across marketplace operations, order management, and distribution coordination. I focus on accurate order processing, inventory oversight, and aligning warehouse operations with business requirements.

At Mumzworld and L'azurde I managed end-to-end order cycles, ERP and marketplace orders (Amazon, Noon, Carrefour, Trendyol, Baby Shop), prepared shipping documentation, and coordinated closely with warehouse and catalogue teams to ensure timely delivery and system accuracy.

Previously, I handled customs coordination, proforma and shipping document reviews, and cross-functional distribution planning at Comtec, and delivered high-quality customer support at Amazon where I served as a Subject Matter Expert and coached new hires.

I bring strong attention to detail, problem-solving skills, and experience with Magento/ERP order systems, CRM tools, and MS Office, and I am motivated to continue improving processes and driving reliable logistics performance.

Experience

Work history, roles, and key accomplishments

Current

Logistics & Operations Coordinator

Current

Mumzworld

Oct 2024 - Present (1 year)

Managed B2B sales order entry in Magento and coordinated with distribution and warehouse teams to ensure timely fulfillment and compliance with client deadlines; prepared shipping documents and managed BD stock POs to maintain inventory accuracy.

Magento Order Processing Inventory Management ERP Warehouse Management MS Office CRM

E-Commerce Logistics Coordinator

L'azurde

Nov 2023 - Oct 2024 (11 months)

Managed end-to-end e-commerce order processing and inventory maintenance, resolved logistics-related customer issues, and analyzed delivery and cost data to improve fulfillment processes.

Order Management Inventory Control Logistics Customer Service Fulfillment Cross Functional Collaboration Data Analysis

Logistics Specialist

Comtec (S.A.E)

Feb 2022 - Nov 2023 (1 year 9 months)

Reviewed proforma invoices and shipping documentation, coordinated customs clearance and distribution requirements planning to ensure timely product delivery across warehouses.

Customs Clearance Logistics

Customer Service Specialist

Amazon

Jul 2020 - Feb 2022 (1 year 7 months)

Handled customer inquiries, returns, refunds, and escalations across channels; served as Subject Matter Expert and coached 10 newcomers, contributing to high team performance.