Looking for a job

Amita Kohli

@amitakohli

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I drive hospitality marketing, events, sales, and creative promotions.

India

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What I'm looking for

I'm looking for a long-term role in the service industry that values my performance and experience while offering cross-functional exposure to different aspects of the business.

I've led marketing, operations, creative promotions, and event activity across hospitality and F&B businesses including Lakeforest Wines, Uforia, The Ark, Birdie Num Num, Matchbox, MOETS, and OZ Med Lounge Bar.

At Uforia and Lakeforest Wines, I managed bookings, contracts, billing, sales targets, customer retention, corporate tie-ups, databases, events, and promotional strategies. I also created flyers, posters, invitations, portfolios, profiles, and other campaign artwork.

My work has focused on building guest loyalty, maintaining corporate and individual customer relationships, coordinating banquet events, gathering feedback, and ensuring strong food and beverage service experiences.

Earlier, I worked at IBM Daksh as a Subject Matter Expert supporting United Airlines and UPromise, handling escalations, reporting, call monitoring, and team motivation. I began my career in fashion coordination, managing sampling-to-shipment processes, international clients, orders, and buyer databases.

Experience

Work history, roles, and key accomplishments

Creative, Marketing & Admin

Lakeforest Wines Pvt. Ltd.

Sep 2020 - Mar 2021 (6 months)

Responsible for maintaining and increasing sales, motivating staff, handling bookings and contracts, and developing marketing strategies. Also designed promotional materials and managed customer databases.

Sales Marketing Microsoft Office Excel Microsoft Word Internet Event Planning Promotion Database Management Creative And Design

Manager – Marketing / Operations & Creative

Uforia – Sector 29

Sep 2018 - Aug 2020 (1 year 11 months)

Managed marketing and operations, including sales tracking, customer retention, event supervision, and team motivation. Created promotional materials and maintained customer databases.

Sales Marketing Operations Microsoft Office Excel Microsoft Word Internet Event Planning Promotion Database Management Creative And Design Customer Relationship Management

Manager – Marketing & Creative

The Ark

Jun 2017 - Aug 2018 (1 year 2 months)

Managed marketing and creative activities, including guest feedback monitoring, loyalty programs, and promotional planning. Designed marketing materials and maintained customer databases.

Marketing Creative And Design Microsoft Office Excel Microsoft Word Internet Event Planning Promotion Database Management Customer Relationship Management

Manager – Marketing and Ops

Birdie Num Num – Cocktail Bar & Kitchen

Jan 2017 - Mar 2017 (2 months)

Managed marketing and operations, including guest feedback, loyalty programs, and promotional planning. Designed marketing materials and maintained customer databases.

Marketing Operations Microsoft Office Excel Microsoft Word Internet Event Planning Promotion Database Management Customer Relationship Management

Snr. Manager - Marketing

Matchbox – Pub & Grub, Gurgaon

Sep 2016 - Dec 2016 (3 months)

Managed marketing activities, including guest feedback, loyalty programs, and promotional planning. Designed marketing materials and maintained customer databases.

Marketing Microsoft Office Excel Microsoft Word Internet Event Planning Promotion Database Management Customer Relationship Management

Snr. Manager - Marketing

The Food Fraternity and The Music Fraternity

Sep 2014 - Aug 2016 (1 year 11 months)

Managed marketing activities, including guest feedback, loyalty programs, and promotional planning. Designed marketing materials and maintained customer databases.

Marketing Microsoft Office Excel Microsoft Word Internet Event Planning Promotion Database Management Customer Relationship Management

Snr. Manager - Promotions & Marketing

Attitude Alive & The Oak Tree

Feb 2014 - Jul 2014 (5 months)

Managed promotions and marketing, including guest feedback, loyalty programs, and promotional planning. Designed marketing materials and maintained customer databases.

Marketing Promotion Microsoft Office Excel Microsoft Word Internet Event Planning Database Management Customer Relationship Management

Manager - Promotions & Marketing

MOETS [Curry Leaf, Lazy Panda, Shack, Cosmo] – Sohna Road

Feb 2013 - Jan 2014 (11 months)

Managed promotions and marketing, including guest feedback, loyalty programs, and promotional planning. Designed marketing materials and maintained customer databases.

Marketing Promotion Microsoft Office Excel Microsoft Word Internet Event Planning Database Management Customer Relationship Management

Manager – Corporate and Marketing

Attitude Alive & The Oak Tree

Aug 2012 - Jan 2013 (5 months)

Managed corporate and marketing activities, including guest feedback, loyalty programs, and promotional planning. Designed marketing materials and maintained customer databases.

Marketing Corporate Relations Microsoft Office Excel Microsoft Word Internet Event Planning Promotion Database Management Customer Relationship Management

Guest Relations, Marketing and PR

The Yum Yum Tree – New Friends Colony, New Delhi

Oct 2011 - Jul 2012 (9 months)

Managed guest relations, marketing, and PR, including guest feedback, loyalty programs, and promotional planning. Designed marketing materials and maintained customer databases.

Marketing Public Relations Microsoft Office Excel Microsoft Word Internet Event Planning Promotion Database Management Customer Relationship Management

Head : Marketing and Creatives

OZ – Med Lounge Bar - The Plaza Mall

Jun 2009 - Oct 2011 (2 years 4 months)

Led marketing and creative activities, including menu planning, event coordination, and promotional design. Managed customer databases and maintained guest relationships.

Marketing Creative And Design Menu Planning Event Planning Microsoft Office Excel Microsoft Word Internet Database Management Customer Relationship Management

S.M.E (Subject Matter Expert)

IBM DAKSH

Apr 2003 - Apr 2006 (3 years)

Handled Apollo GDS for United Airlines, managed escalations, monitored calls, and reported to management. Also worked as a helpdesk agent for UPromise.