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Amita Cherukumilli

@amitacherukumilli

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Detail-oriented Epic clinical systems specialist optimizing scheduling and workflow efficiency.

United States

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What I'm looking for

I seek a Clinical Systems Analyst role where I can apply Epic expertise, lead workflow improvements, train users, and support upgrades in collaborative healthcare teams.

I am a detail-oriented healthcare professional with five years of hands-on Epic front-end experience and certifications in Epic Cadence and Epic Ambulatory administration. I have supported clinical operations across fast-paced settings, coordinated complex provider schedules, managed Epic in-baskets and work queues, created smart phrases and templates, and led user training and onboarding to improve accuracy and throughput.

I have a strong track record of troubleshooting Epic-related issues, supporting upgrades, and implementing workflow optimizations that reduced delays and upheld continuity of care. I am pursuing additional Epic certifications and a B.S. in Health Sciences to transition into an EPIC Clinical Systems Analyst role where I can apply system knowledge, clinical operations experience, and training skills to enhance patient care and operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Surgery Scheduler

Current

Stanford Health Care

Apr 2022 - Present (3 years 8 months)

Coordinated complex surgical schedules for multiple MDs, RNs and anesthesia teams using Epic Cadence, improving room and resource utilization and reducing delays. Led Epic Cadence projects (visit types, decision trees, smart phrases/lists), trained 6 new schedulers, and resolved scheduling/workflow issues to maintain high throughput.

Epic Cadence Scheduling Smart Phrase List Creation Workflow Optimization Troubleshooting

Health Services Representative

Santa Clara Valley Medical Center

Apr 2018 - Nov 2019 (1 year 7 months)

Processed patient registration, check-in, insurance verification and appointments in Epic Cadence for ~20 patients/day and managed 10–15 referrals daily, improving referral coordination and appointment setup. Provided Epic onboarding and troubleshooting support for clinical staff.

Epic Cadence Patient Registration Insurance Verification Referral Management Documentation Clinical Operations Customer Service

Front Office Coordinator

Virginia iSpine Physicians

Jul 2016 - Dec 2016 (5 months)

Managed patient registration and records in AdvancedMD, verified insurance, processed payments, and handled multi-line phone scheduling and billing inquiries to support clinic operations.

Advanced MD Patient Registration Insurance Verification Billing Multi Line Phone Systems Records Management Customer Service

Front Office Administrator

Dr. Kishore B. Narra, M.D.

Jun 2010 - Feb 2015 (4 years 8 months)

Supervised front office operations and trained staff on eClinicalWorks, digitized patient intake forms and improved workflow efficiency while maintaining EHR data integrity and supporting documentation and transcription tasks.

Staff Training Workflow Optimization EHR Data Integrity Documentation

Cashier / Pharmacy Staff

Longs Drugs / CVS Pharmacy

Sep 2006 - Jan 2011 (4 years 4 months)

Performed cashier and pharmacy support duties, handled transactions and assisted pharmacy operations to ensure customer service and inventory management.

Customer Service Cash Handling Communication