Amer Milhem
@amermilhem
I lead AI-enabled digital transformation, enterprise architecture, and strategic growth programs.
Saudi ArabiaWhat I'm looking for
At EY in Riyadh, I lead privatization and digital transformation initiatives, establishing EPMO offices that improved operational efficiency by 40% and governing portfolios of more than 25 projects. I also conduct digital, process, operating-model, governance, and SIRI-aligned Industry 4.0 assessments that turn capability gaps into prioritized roadmaps.
I've built transformation, enterprise architecture, and process-management capabilities across BeTop, Appian, the Ministry of Transport and Logistic Services, GO Telecom, and United Matbouli Group. My work combines AI and intelligent automation, operating models, market growth, M&A, governance, and customer-centric process redesign to build future-ready organizations aligned with Vision 2030.
Experience
Work history, roles, and key accomplishments
Lead large-scale privatization and digital transformation initiatives, focusing on public-private partnership success and sustainability. Govern enterprise-wide projects, ensuring risk mitigation strategies align with regulatory requirements and strategic business objectives.
Managing Director
BeTop Company
Jun 2022 - Present (4 years 3 months)
Founded and scaled a boutique advisory firm focused on AI, digital transformation, business consultancy, GRC, and strategic growth. Managed the complete business lifecycle, from brand positioning and market entry to high-value sales and end-to-end project delivery.
Technical Delivery Manager, Customer Success Manager & Enterprise Architect
Jun 2020 - Jun 2022 (2 years)
Led enterprise-level digital transformation programs utilizing low-code platforms, process mining, RPA, and intelligent automation solutions. Managed and mentored high-performing global teams, delivering agile-driven solutions across multiple business industries.
Enterprise Architect & Strategic Planner
Ministry of Transport and Logistic Services
Jul 2017 - Jun 2020 (2 years 11 months)
Developed and managed a comprehensive digital transformation strategy aligned with Vision 2030 national development goals. Prioritized operational and data management improvements to maximize process visibility, control, and informed decision-making.
Business Process Architect
GO Telecom
Nov 2015 - Jun 2017 (1 year 7 months)
Recommended process improvements enhancing customer value, operational efficiency, and business service standardization. Analyzed AS-IS processes and designed TO-BE models aligned with business transformation objectives and strategic goals.
BPM Developer & Consultant
United Matbouli Group
Jun 2013 - Nov 2015 (2 years 5 months)
Led BPM initiatives, automating core and support processes for enhanced performance, scalability, and accessibility. Integrated BPM systems with ERP, HR systems and others, ensuring seamless data flow and operational efficiency improvements.
Education
Degrees, certifications, and relevant coursework
Appian Corporation
Micro MBA, Management and Leadership
2021 - 2022
Completed a Micro MBA in Management and Leadership from Appian Corporation from January 2021 to April 2022.
Philadelphia University
Bachelor's degree, Software Engineering
2007 - 2011
Earned a Bachelor's degree in Software Engineering from Philadelphia University from June 2007 to June 2011.
Tech stack
Software and tools used professionally
Availability
Location
Saudi ArabiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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