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Amer Araj

@ameraraj

Systems Administrator who upgraded AMC Theatres POS servers and administered VMware across 1,000+ servers.

At AMC Theatres, I administered VMware vCenter, vSphere, and ESXi across a fleet of 1,000+ servers. I also upgraded POS servers from Windows Server 2016 to Windows Server 2019, including data migration, restoration, and testing.

As a Regional IT Specialist at Blue PearlAnimal Hospital, I administered Windows Server infrastructure across six hospital sites and managed accounts and access for 600 users. I supported Active Directory, OKTA, SSO, and Office 365.

At Blue Cross Blue Shield, I was promoted to Team Lead after six months and led four technicians supporting 16,000 machines. I also managed daily configuration and deployment of 35–70 desktops and laptops using SCCM and USMT.

Experience

Work history, roles, and key accomplishments

CMMC Support Engineer

Hinduja Global Solutions

Feb 2026 - Apr 2026 (2 months)

Documented IT environments and supported Microsoft technologies including Azure, Sentinel, Entra ID, Intune, and Windows Server 2022. Collaborated with U.S. and U.K. teams to resolve technical issues within CMMC compliance.

Azure Microsoft Sentinel Microsoft Entra ID Intune Windows Server 2022 CMMC Troubleshooting Documentation

Tech Support Analyst

365 Retail Markets

Feb 2025 - Jan 2026 (11 months)

Administered Linux/Ubuntu systems, managed user accounts and access controls, and performed root cause analysis on complex issues. Supported POS servers, desktops, and peripherals.

Linux Ubuntu User Management Root Cause Analysis Networking POS systems FTP Remote Access

Provisioning Engineer

Lloyd Staffing

Jan 2024 - Aug 2024 (7 months)

Deployed and administered Windows Server environments with Office 365/Azure administration. Assessed client network environments and developed comprehensive IT documentation.

Windows Server Office 365 Azure Active Directory Group Policy Meraki FortiGate Sonicwall Documentation

System Administrator

AMC Theatres

Dec 2023 - Mar 2024 (3 months)

Administered VMware vCenter, vSphere 7.0, and ESXi across 1,000+ servers. Upgraded POS servers from Windows Server 2016 to 2019, including data migration and testing.

VCenter VSphere VMware ESXi Windows Server PowerShell Kaseya SQL SSMS (Microsoft SQL Server Management Studio)CyberArk Dameware Linux Ubuntu Postman

Lab Digitalization Specialist

Kelly Services

Apr 2023 - Nov 2023 (7 months)

Administered Microsoft Cloud Device Management and AzureAD for lab environments. Managed Palo Alto GlobalProtect VPN and debugged network issues.

Cloud Device Management Azure AD Global Protect VPN VPN LAN WAN Firewalls Jira ServiceNow

IT Consultant

HTC Global

Feb 2022 - Apr 2023 (1 year 2 months)

Performed vulnerability management using Nessus and patched endpoints with Ivanti Landesk. Led Windows 10 to Windows 11 refresh project and supported Citrix environment.

Nessus Ivanti Landesk Cisco AnyConnect XenDesktop Windows 10 Windows 11 Freshservice Help Desk

Regional IT Specialist

Blue Pearl Animal Hospital

May 2019 - Mar 2022 (2 years 10 months)

Administered Windows Server 2012-2019 and network infrastructure across six hospital sites. Managed user onboarding/offboarding for 600 users via Active Directory and Office 365.

Windows Server Active Directory Okta SSO Office 365 Networking Switche Firewalls VoIP VPN Ivanti Landesk Apple Devices

PC Refresh Technician

Blue Cross Blue Shield

Mar 2018 - Apr 2020 (2 years 1 month)

Promoted to Team Lead after six months, leading a team of four technicians supporting 16,000 machines. Managed deployment of 35-70 laptops and desktops using SCCM and USMT.

SCCM USMT OS Deployment Package Installation (Linux)Team Leadership Desktop Support Re Imaging Hard Drives Patch Management