Amel Ait

Promoted to Staff Manager, overseeing daily operations and ensuring high service standards. Led and supervised a team of sales associates, managing scheduling and operational efficiency.

Coordinated blood donations between hospitals and potential donors, ensuring timely responses to urgent requests. Actively recruited new donors through social media campaigns and community outreach efforts.

Managed customer orders, inquiries, and complaints across various platforms, ensuring high satisfaction. Delivered exceptional service by personally addressing customer needs via phone and digital channels.

Provided professional childcare services for multiple families, ensuring a safe and nurturing environment. Demonstrated flexibility and responsibility in adapting to diverse family needs and routines.

Assisted with daily banking operations, providing support for customer service and account management. Contributed to service improvement initiatives under the guidance of senior staff.

Studied advanced concepts in strategic management, focusing on organizational leadership and business development. Gained expertise in strategic planning and implementation.

Completed a comprehensive program in Management, covering core business principles and practices. Developed strong analytical and problem-solving skills.

Achieved Baccalaureate certification, demonstrating foundational knowledge across various subjects. Prepared for higher education through rigorous academic coursework.