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@chahinezkhenissa
Motivated professional with strong skills in customer service.
I am a motivated and adaptable professional with a strong background in customer service and client support. My experience spans various roles, including teaching, hospitality, and front desk reception, where I have honed my communication skills in English, French, and Arabic. I pride myself on my ability to handle client inquiries effectively and ensure excellent customer experiences.
In my most recent role as a Kindergarten Teacher, I planned and delivered engaging lessons while fostering a positive learning environment through effective communication with parents and staff. My previous positions as a waitress and front desk receptionist further developed my problem-solving skills and ability to multitask in fast-paced environments. I am eager to leverage my skills in a remote position that allows me to contribute to a dynamic team.
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Work history, roles, and key accomplishments
Private School
Jan 2023 - Present (2 years 10 months)
Planned and delivered engaging lessons for children, fostering a positive learning environment. Communicated effectively with parents and staff to ensure student success and development.
Various Cafés
Jan 2021 - Present (4 years 10 months)
Welcomed guests, took orders, and ensured high levels of customer satisfaction. Handled payments and maintained a clean, organized workspace while resolving customer concerns professionally.
Hotel / Reception
Jan 2019 - Present (6 years 10 months)
Managed guest check-ins and check-outs efficiently, ensuring a smooth experience. Answered phone calls and responded to inquiries in multiple languages, coordinating bookings and maintaining accurate records.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
Completed secondary education, acquiring foundational knowledge across various subjects. Developed essential academic and personal skills.
Software and tools used professionally
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