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Ameer Faisal Khan

@ameerfaisalkhan

Operations professional in Riyadh, most recently coordinated daily operations at Global Solutions Industrial Company.

At Global Solutions Industrial Company in Riyadh, I coordinated daily work schedules and departmental activities, tracked inventory and pending orders, and maintained operational records. I also updated Excel reports, dashboards, and KPI trackers.

At Toyota Automobiles — J.P. Auto, I oversaw after-sales and customer support operations. I managed service teams and workflows, and worked to reduce turnaround times and improve customer satisfaction.

At RAK Bank (Ras Al Khaimah Bank), I managed credit operations and risk compliance for business, auto, home, and personal loans. I verified application documents and assessed creditworthiness using the 5C framework for conventional and Islamic banking products.

Earlier, at Mezban Motels and Restaurant, I managed front-office operations and supervised and trained staff. I hold an MBA in Marketing and a Bachelor of Computer Applications.

Experience

Work history, roles, and key accomplishments

Operations Coordinator

Global Solutions Industrial Company

May 2026 - Sep 2026 (4 months)

Coordinated daily work schedules, tracked inventory and operational records, and updated Excel reports and KPI trackers. Facilitated communication and escalated issues to management.

Operations Management Inventory Management Excel KPI Reporting Documentation Compliance

Service Manager (After-Sales)

Toyota Automobiles - J.P. Auto

Feb 2017 - Mar 2026 (9 years 1 month)

Oversaw end-to-end after-sales and customer support operations, leading service teams and implementing workflows that reduced turnaround times. Managed customer complaints and coordinated with sales for seamless handovers.

Aftersales Management Team Leadership Customer Relationship Management Process Optimization KPI Reporting Supplier Management

Credit Operations Officer

RAK Bank

Nov 2011 - Jun 2016 (4 years 7 months)

Managed credit operations and risk compliance for business, auto, home, and personal loans, ensuring regulatory adherence. Conducted document verification and evaluated creditworthiness using the 5C framework.

Credit Analysis Risk And Compliance Loan Processing 5C Framework Islamic Banking Banking Document Verification Customer Service

Front Office Manager

Mezban Motels and Restaurant

Jan 2008 - Mar 2011 (3 years 2 months)

Managed front office operations including guest check-in/out, reservations, and team supervision. Trained staff and resolved guest inquiries to maximize satisfaction.

Front Office Operations Team Management Customer Service Reservations Billing Front Office Systems