Ambreana Johnson
@ambreanajohnson
I lead transportation operations, improving freight performance, service recovery, and carrier accountability.
United StatesWhat I'm looking for
I've led transportation operations across 50+ multimillion-dollar accounts at J.B. Hunt, improving SLA compliance to 87% through optimized freight assignments and vendor performance management.
In my current freight operations role at Stevens Transport, I coordinate approximately 150 loads per week across six customer accounts, monitor shipments in real time, and drive recovery actions when delivery risks arise.
My background includes load planning, dispatch, procurement support, fleet logistics, manager coaching, and KPI-driven operations across retail, manufacturing, and building materials.
Experience
Work history, roles, and key accomplishments
Customer Service Representative, Freight Operations
Stevens Transport
Mar 2026 - Present (6 months)
Manage transportation service for 6 customer accounts and approximately 150 loads per week, coordinating customers, drivers, and dispatch. Monitor shipments in real time and coordinate recovery actions for delivery risks to protect on-time performance.
Education
Degrees, certifications, and relevant coursework
Bethune-Cookman University
Bachelor of Arts, Mass Communications
Bachelor of Arts in Mass Communications from Bethune-Cookman University, Daytona Beach, FL, 2016.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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