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Amaya Amos

@amayaamos

Customer service professional at Nellis Auction maintaining accurate online inventory listings and helping customers with pickup.

United States

Message

At Nellis Auction, I maintain accurate online inventory listings and assist customers with order check-in and pickup. I was promoted to CT (Trainer) after completing my first 90 days.

At Starbucks, I progressed from Barista to Barista Trainer and Shift Supervisor, coaching and supporting over 10 employees. I also handled customer concerns, inventory, and daily service in a fast-paced environment.

Experience

Work history, roles, and key accomplishments

Current

Lot Attendant / Inventory Processor

Current

Nellis Auction

Jul 2025 - Present (1 year 2 months)

Promoted to CT (Trainer) after completing the first 90 days. Maintains accurate online inventory listings, assists customers with order check-in and pickup, and supports daily inventory and lot operations.

Inventory Management Customer Service Order Processing Listings Training

Shift Supervisor / Barista Trainer / Barista

Starbucks

Aug 2022 - Jul 2025 (2 years 11 months)

Progressed through multiple roles, earning promotions to Barista Trainer and Shift Supervisor. Coached team members on operational efficiency, customer service, and beverage preparation, and trained over 10 employees.

Team Leadership Employee Coaching Training Customer Service Cash Handling Inventory Management Conflict Resolution Beverage Preparation POS Operation

Team Member / Receptionist

Itz Family Food & Fun

May 2022 - Aug 2022 (3 months)

Provided front-desk and bowling-area customer service, explained activity packages and pricing, processed transactions, and won a company contest for highest souvenir sales.

Customer Service Sales Cash Handling Communication Skills

Team Member / Front Desk Receptionist

Urban Air NW

Jan 2021 - May 2022 (1 year 4 months)

Welcomed and checked in customers, processed financial transactions, managed scheduling, gave facility tours, and answered incoming calls to assist with questions.

Customer Service Cash Handling Scheduling Communication Skills Front Desk Operations

Education

Degrees, certifications, and relevant coursework

Cypress Creek High School

High School Diploma, General Studies

Activities and societies: Managed the girls' basketball team for three years, developing organizational, communication, and teamwork skills.

Earned a High School Diploma in May 2023. Managed the girls' basketball team for three years, developing organizational, communication, and teamwork skills.