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Amari Reeves

@amarireeves

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I support high-volume HR operations across recruitment, onboarding, benefits, employee relations, and compliance.

United States

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I'm currently supporting HR operations at Builders First Source, maintaining personnel and benefits records, guiding employees and managers on policies, and supporting recruitment, onboarding, separations, severance, acquisitions, and process standardization. I also identified and resolved a compensation system issue that prevented employee overpayments and saved approximately $50K annually.

At the U.S. Army Civilian Human Resources Agency, I supported onboarding and employee services for 5–20 new hires per week, managed daily payroll, benefits, and leave inquiries, and used USA Staffing, PeopleSoft, E-Verify, and Army HRIS systems. Earlier at Protocall Communications, I evaluated 100–200+ resumes weekly, coordinated hiring and onboarding, maintained employee records, and supported benefits and employee relations activities.

My background also includes HR administration and operations support at CJ Consulting LLC and nearly a decade leading teams as a General Manager at Cold Stone Creamery, where I increased employee retention by 40% through improved hiring strategies.

Experience

Work history, roles, and key accomplishments

Current

Human Resources Administrator

Current

Builders First Source

Feb 2026 - Present (8 months)

Maintain HR records and support recruitment, onboarding, and employee relations. Partnered with union employees and applied collective bargaining agreements to ensure compliance, and audited compensation processes to resolve overpayments, saving approximately $50K per year.

HR Administration Benefits Administration Employee Relations Recruitment Onboarding Compliance Collective Bargaining

Human Resources Assistant

Department of Defense

Nov 2024 - Sep 2025 (10 months)

Provided HR support for the U.S. Army Civilian Human Resources Agency, specializing in onboarding and employee services. Managed pre-employment processes for 5-20 new hires per week and handled daily inquiries on payroll, benefits, and leave accrual.

Onboarding Background Checks USA Staffing Peoplesoft HRIS Employee Services Benefits Administration Payroll Support

Human Resources Coordinator

Protocall Communications

Feb 2024 - Nov 2024 (9 months)

Assisted with recruitment, onboarding, and employee relations. Evaluated 100-200+ resumes weekly and produced referral lists in Indeed, reducing hiring delays.

Recruitment Interview Scheduling Onboarding Benefits Administration Employee Relations Indeed Data Management

General Manager

Cold Stone Creamery

Nov 2015 - Jan 2024 (8 years 2 months)

Managed store operations, including sales, customer service, and staff training. Increased employee retention rate by 40% by assessing hiring strategies.

Team Leadership Customer Service Training Recruitment Onboarding Payroll Management Cash Handling

Administrative Assistant

CJ Consulting LLC

Feb 2019 - Oct 2020 (1 year 8 months)

Streamlined operations by managing calendars, generating reports, and supporting new employee orientation. Reviewed employment documents and implemented onboarding procedures.

Administrative Support Onboarding Document Verification HRIS Spreadsheets Process Improvement