Open to opportunities

Amar Deep Kaur Pannu

@amardeepkaurpannu

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Experienced administrative and healthcare operations specialist.

Malaysia

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What I'm looking for

I seek a remote role in administrative, accounting, or healthcare operations where I can apply automation, compliance expertise and SEO/content skills to streamline systems, support teams, and drive measurable operational improvements.

I am a multidisciplinary operations specialist with over 10 years' experience in healthcare administration, billing, regulatory compliance and workflow automation. I combine technical fluency with empathy to streamline processes, maintain audit readiness and ensure secure, compliant operations.

My background includes hospital billing and claims management, provider credentialing, and large-scale municipal and corporate licensing coordination. I have implemented SOPs, automated workflows using Zapier and Notion AI, and worked with CRM and ERP platforms to improve efficiency and reporting.

More recently I have expanded into SEO content strategy and digital content administration while continuing freelance tutoring and STEM education. I am seeking a remote administrative, accounting or healthcare operations role where I can apply precision, discretion and cross-functional collaboration to support impactful service delivery.

Experience

Work history, roles, and key accomplishments

Current

Content & Media Administrator

Current

Easy Gold Trading

Oct 2024 - Present (1 year)

Developed and executed content and SEO strategies, optimized website and social content for search performance, managed digital campaigns and tracked analytics to refine engagement and visibility.

Content Strategy SEO Google Analytics Keyword Research Social Media Management Technical SEO Content Performance

Current

Private Tutor

Current

Self Employed

Apr 2012 - Present (13 years 6 months)

Provided one-on-one tutoring in Mathematics, Science, English and Bahasa Malaysia across national and Cambridge syllabi, prepared customized lesson plans and quarterly assessments to improve student outcomes.

Lesson planning Tutoring Assessment Design Mathematics Science English Cambridge Syllabus Student Progress Tracking

Cambridge Syllabus Teacher

CPE Academy

Oct 2022 - Oct 2024 (2 years)

Delivered Cambridge syllabus instruction in science and math, improved students' problem-solving skills through real-life applications and provided targeted support to students needing extra guidance.

Cambridge Syllabus Lesson planning

Administrative Assistant

Taiko Plantation Sdn Bhd

Jun 2014 - Jun 2018 (4 years)

Managed regulatory renewals and export permit applications for estates and mills, implemented SOPs for licensing operations, processed GST registrations and cess claims to improve compliance and operational efficiency.

Regulatory Compliance SOP Development GST Registration Claims Processing Records Management

Billing & Accounts Assistant

Pantai Hospital Ipoh

Sep 2013 - Jun 2014 (9 months)

Generated inpatient discharge invoices, processed ICD-10/CPT/HCPCS claims on UB-04 and CMS-1500 forms, reconciled EOB discrepancies and managed accounts receivable to ensure timely payment and billing compliance.

Medical Billing ICD 10 CPT CMS 1500 Forms Accounts Receivable HIPAA