Amarachi Udah
@amarachiudah
Customer Service Representative at Consumer Opportunity helping 100+ customers daily with account setup and housing searches.
NigeriaWhat I'm looking for
At Consumer Opportunity, I assist more than 100 customers daily through live chat and email. I help people register, set up accounts, and find suitable housing based on their preferences.
I investigate concerns, provide timely resolutions, and escalate complex issues with detailed notes. I was recognized as a Top Performer for four consecutive months.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Consumer Opportunity
Mar 2024 - Present (2 years 7 months)
Assist more than 100 customers daily through live chat and email support, helping with registration, account setup, and housing guidance. Investigate and resolve customer concerns, escalate complex issues, and maintain professionalism while handling multiple conversations.
Education
Degrees, certifications, and relevant coursework
Vsavvy Academy
Virtual Assistance Certification, Virtual Assistance
Completed a Virtual Assistance Certification covering customer service, virtual assistance, email management, email marketing, and administrative support.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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