Open to opportunities

Amarachi Nnadi

@amarachinnadi

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Junior Cloud Engineer | AWS | Terraform | Cloud Operations | Technical Support

Nigeria

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What I'm looking for

My ideal role involves working with AWS services, Linux systems, monitoring tools, and Infrastructure as Code technologies such as Terraform. I enjoy troubleshooting complex technical issues, improving system reliability, and collaborating with teams to deliver scalable solutions.

I am particularly interested in Cloud Support Engineer, Junior Cloud Engineer, Cloud Operations.

Cloud and Technical Support Engineer with hands-on experience building and supporting AWS infrastructure, automating deployments with Terraform, and implementing monitoring solutions using Datadog and CloudWatch. Experienced in troubleshooting production environments, supporting users, and improving system reliability.

Skilled in AWS services including EC2, VPC, IAM, S3, and CloudWatch, with practical experience in GitHub Actions, Linux administration, and infrastructure automation. Strong foundation in technical support, incident management, and documentation.

Currently seeking remote opportunities in Cloud Engineering, Cloud Support, DevOps, and Infrastructure Operations where I can contribute to scalable cloud environments while continuing to grow my expertise.

Experience

Work history, roles, and key accomplishments

Current

Cloud/DevOps Engineer

Current

Digital WitchNG

Jan 2023 - Present (3 years 6 months)

Built and deployed AWS infrastructure with Terraform for scalable environments. Managed EKS clusters, implemented GitHub Actions CI/CD, and configured monitoring with CloudWatch and Datadog while applying IAM security best practices.

Cloudwatch Terraform AWS Amazon EKS Kubernetes GitHub Actions CI CD Datadog IAM Infrastructure Monitoring

Technical Support Engineer

Grooming Centre Inc

Jan 2021 - Jan 2023 (2 years)

Provided technical support to 500+ users across hardware, software, and network-related issues by diagnosing and resolving incidents using logs and remote troubleshooting tools. Improved resolution efficiency by documenting recurring issues and building an internal knowledge base while increasing first-contact resolution through structured support workflows.

Technical Support Incident Troubleshooting Log Analysis Remote Support Tools Knowledge Base Development Hardware Support Network Troubleshooting Customer Support Workflows System Issue Resolution Software support

Executive Administrative Assistant

Leajewdig Vent

Jan 2021 - Jan 2022 (1 year)

Managed administrative operations including scheduling, reporting, and documentation support. Improved operational efficiency through process coordination, workflow improvements, and internal system organization.