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Amanda W

@amandaw

Registered Nurse and Certified Case Manager delivering patient-focused care and transitional coordination.

United States
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What I'm looking for

I seek a patient-centered nursing role where I can lead care coordination, improve transitions, provide education, and work with collaborative teams to enhance outcomes.

I am a dedicated Registered Nurse and Certified Case Manager with extensive experience in case management, PACU/recovery room nursing, telehealth triage, and home health. I have led COVID triage operations, managed hospital-to-home transitions, and consistently deliver patient and family education while coordinating multidisciplinary care.

My strengths include comprehensive assessment, care planning, wound care and IV therapies, strong documentation skills, and advocacy for quality, cost-effective outcomes. I bring initiative, excellent communication, and a patient-centered approach to improve clinical outcomes and facilitate community-based services.

Experience

Work history, roles, and key accomplishments

CC

Clinical Operations Case Manager

Community Care of North Carolina

May 2018 - Jan 2022 (3 years 8 months)

Delivered case management and telephonic COVID triage, assessed and updated care plans, facilitated referrals to community resources, and monitored intervention effectiveness for enrolled members.

CC

Transitional Care Coach

Community Care of North Carolina

Mar 2013 - Jan 2022 (8 years 10 months)

Served as primary case manager for Medicaid Carolina Access, coordinating continuum of care with physicians and community services to achieve cost-effective, holistic outcomes.

NN

Staff Registered Nurse

New Hanover Health Network

Jan 2006 - Dec 2008 (2 years 11 months)

Provided bedside nursing across med/surg units, performed assessments, telemetry monitoring, medication administration, and collaborated with interdisciplinary teams to ensure high-quality patient care.

Education

Degrees, certifications, and relevant coursework

University of North Carolina at Wilmington logoUW

University of North Carolina at Wilmington

Bachelor of Science in Nursing, Nursing

2018 -

Pursuing RN to Bachelor of Science in Nursing (RN-BSN) to expand clinical knowledge and leadership skills.

Sampson Community College logoSC

Sampson Community College

Associate Degree in Nursing, Nursing

2004 - 2006

Completed an Associate Degree in Nursing focused on clinical nursing skills and patient care.

Tech stack

Software and tools used professionally

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Amanda W - Case Manager RN - Blue Cross Blue Shield of North Carolina | Himalayas