MAHLOMOLA SHAYI
@mahlomolashayi
Administrative professional with experience in legal support and customer service.
South AfricaWhat I'm looking for
I am a highly organized and detail-oriented administrative professional with experience in providing legal support and exceptional customer service. With a strong background in administration and customer-facing roles, I possess excellent communication skills and the ability to multitask effectively in fast-paced environments.
Throughout my career, I have demonstrated a strong attention to detail, accuracy, and ability to prioritize tasks efficiently. I am proficient in Microsoft Office suite and have experience with invoicing software and ticket management systems. I am a self-starter with a high attention to detail, excellent written and oral communication skills, and a strong ability to build relationships and work in a team.
I am a problem-solver with analytical thinking and interpretation skills, and I thrive in environments where I can provide exceptional customer service and meet deadlines. I am compassionate, organized, and able to cope with pressure, making me an asset to any organization.
Experience
Litigation Consultant
Road Accident Fund
Feb 2023 - Present (1 year 4 months)
Ensured compliance with legal ethics rules, prepared legal documents, and communicated with clients.
Contact Centre Agent
Road Accident Fund
Feb 2023 - Present (1 year 4 months)
Liaised with claimants, responded to customer inquiries, and resolved issues in a timely and satisfactory manner.
Administrative Clerk
Molomahlapi High School
Sep 2022 - Feb 2023 (5 months)
Conducted administrative tasks, handled inbound and outbound calls, managed logistics, and interacted professionally with clients.
Tech stack
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Availability
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