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Ama Essien

@amaessien

Administrative manager delivering streamlined office operations, team leadership, and process improvements.

Nigeria
Message

What I'm looking for

I seek a role where I can streamline administrative operations, implement efficient systems, lead and develop staff, and contribute to organizational productivity and compliance.

I am an administrative manager with over 4 years' experience simplifying office processes, managing budgets, and supervising administrative teams to increase productivity and workflow efficiency.

I have a track record of implementing office management software, developing policies and procedures, and delivering measurable improvements such as a reported 15% productivity gain through streamlined workflows.

I collaborate effectively with executives, managers, and staff, providing administrative support across meetings, travel coordination, data entry, records management, and special projects, while emphasizing technology adoption and staff development.

Experience

Work history, roles, and key accomplishments

NO
Current

Administrative Manager

National Institute for Cultural Orientation

Jun 2011 - Present (14 years 4 months)

Implemented new administrative procedures and office management software to streamline workflows, increasing office productivity by 15% and improving recordkeeping and compliance. Managed and trained administrative staff, coordinated meetings and travel, and supported executives on special projects.

NH

Office Administrative Assistant

Ness Hotels

Apr 2007 - May 2011 (4 years 1 month)

Handled correspondence, data entry, visitor reception and phone inquiries while supporting daily operations to ensure a positive guest and staff experience. Performed proofreading, filing, and assisted with operational tasks to maintain organized office functions.

Education

Degrees, certifications, and relevant coursework

AE

Allison England

Introduction to Office and Administrative Management, Office and Administrative Management

2023 - 2023

Completed an Introduction to Office and Administrative Management course in 2023.

Institute of Management and Technology, Enugu logoIE

Institute of Management and Technology, Enugu

Higher National Diploma, Computer Science

2022 - 2022

Completed a Higher National Diploma in Computer Science at IMT Enugu in 2022.

TC

The Polytechnic, Calabar

Ordinary National Diploma, Computer Science

1999 - 1999

Obtained an Ordinary National Diploma in Computer Science in 1999.

Tech stack

Software and tools used professionally

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Ama Essien - Administrative Manager - National Institute for Cultural Orientation | Himalayas