Ama Essien
@amaessien
Administrative manager delivering streamlined office operations, team leadership, and process improvements.
What I'm looking for
I am an administrative manager with over 4 years' experience simplifying office processes, managing budgets, and supervising administrative teams to increase productivity and workflow efficiency.
I have a track record of implementing office management software, developing policies and procedures, and delivering measurable improvements such as a reported 15% productivity gain through streamlined workflows.
I collaborate effectively with executives, managers, and staff, providing administrative support across meetings, travel coordination, data entry, records management, and special projects, while emphasizing technology adoption and staff development.
Experience
Work history, roles, and key accomplishments
Administrative Manager
National Institute for Cultural Orientation
Jun 2011 - Present (14 years 4 months)
Implemented new administrative procedures and office management software to streamline workflows, increasing office productivity by 15% and improving recordkeeping and compliance. Managed and trained administrative staff, coordinated meetings and travel, and supported executives on special projects.
Office Administrative Assistant
Ness Hotels
Apr 2007 - May 2011 (4 years 1 month)
Handled correspondence, data entry, visitor reception and phone inquiries while supporting daily operations to ensure a positive guest and staff experience. Performed proofreading, filing, and assisted with operational tasks to maintain organized office functions.
Education
Degrees, certifications, and relevant coursework
Allison England
Introduction to Office and Administrative Management, Office and Administrative Management
2023 - 2023
Completed an Introduction to Office and Administrative Management course in 2023.
Institute of Management and Technology, Enugu
Higher National Diploma, Computer Science
2022 - 2022
Completed a Higher National Diploma in Computer Science at IMT Enugu in 2022.
The Polytechnic, Calabar
Ordinary National Diploma, Computer Science
1999 - 1999
Obtained an Ordinary National Diploma in Computer Science in 1999.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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