Open to opportunities

Alyara Villasurda

@alyaravillasurda

Message

I keep property operations, e-commerce stores, inventory, and customer communications organized and accurate.

Philippines

Message

What I'm looking for

I'm looking for a remote role where I can support property management, e-commerce, operations, data reporting, or customer service through organized communication, accurate records, and dependable administrative coordination.

I've supported MKP Management and Real Property Management of the Rockies by coordinating tenant and vendor communications, maintenance work orders, certifications, bills, applicant pre-screening, and daily property-management administration.

Across 15 years of experience, I've also managed Etsy and eBay operations at Brillianteers, built Excel-based reports at Real Estate IQ, maintained inventory accuracy, and delivered email, phone, and chat customer support. I work efficiently from home and help teams stay organized through accurate data, responsive communication, and reliable behind-the-scenes operations.

Experience

Work history, roles, and key accomplishments

Current

Maintenance Coordinator

Current

MKP Management

Jan 2025 - Present (1 year 7 months)

Responsible for all communications between tenants and vendor coordination. Handled all the behind the scenes paperwork for all certifications and vendor bills.

Vendor coordination Tenant Communication Certification Management Work Order Management

Property Coordinator

Real Property Management of the Rockies

Jan 2024 - Jan 2025 (1 year)

Specializes in remote admin support for property managers: tenant communication, maintenance, and vendor coordination. Handles applicant pre-screening, email/calendar management, and CRM tasks using tools like AppFolio.

Appfolio Tenant Communication Maintenance Coordination Vendor coordination Email Management Calendar Management CRM

Operations Manager & Etsy/eBay Manager

Brillianteers

Jan 2019 - Jan 2023 (4 years)

Acted as a liaison between customers and manufacturing, ensuring accurate order intake and fulfillment. Managed eBay and Etsy stores by maintaining consistent, up-to-date listings and product data accuracy.

Etsy eBay Order Management Customer Service Data Entry CRM Inventory Management

Data Analyst

Real Estate IQ

Jan 2020 - Jan 2021 (1 year)

Developed and maintained customized reports for various departments across daily, weekly, monthly, quarterly, and yearly intervals to support business decision-making. Specialized in data analysis, data reporting, and Excel-based reporting solutions.

Data Analysis Data Reporting Excel Report Development

Inventory Specialist

The 19980 Group

Jan 2017 - Jan 2018 (1 year)

Managed and ensured the accuracy of all inventory reports, supporting sellers with reliable data and addressing inventory-related concerns. Helped develop a product tracking system and handled administrative tasks, including email and inventory management.

Inventory Management Email Management Administrative Support