Aluko Gideon
@alukogideon
I resolve computer, network, and CCTV technical issues across critical systems.
What I'm looking for
I've supported critical systems as Lead Desktop / Laptop Engineer and Maintenance Officer at Imperial Technologies, resolving computer hardware, software, networking, and CCTV camera issues from 2016 to 2024.
I'm currently a Lead IT Support Officer at CWAY Food and Beverages in Sagamu, where I handle technical issues, train employees, improve operational processes, and address escalated feedback. I work independently, protect sensitive data, uphold confidentiality, and bring a hands-on approach to solving new technical challenges.
Experience
Work history, roles, and key accomplishments
Lead IT Support Officer
Cway Foods and Beverages
Jul 2024 - Present (2 years 1 month)
Provide IT support and handle escalated complaints and feedback to drive continuous improvement, approaching challenges with a hands-on approach.
Lead Desktop / Laptop Engineer
Imperial Technologies
May 2016 - Feb 2024 (7 years 9 months)
Led desktop and laptop engineering and maintenance operations, refining operational processes to save time and improve service efficiency.
Education
Degrees, certifications, and relevant coursework
Universal College of Technology (Now The Polytechnic of Ife)
National Diploma, Computer Science
2006 - 2008
Grade: Lower Credit
Pursued a National Diploma in Computer Science, graduating with Lower Credit.
National Institute of Information Technology
Diploma, Computer Engineering
2003 - 2004
Completed a Diploma in Computer Engineering with a focus on networking.
A.U.D. Comprehensive High School
SSCE, General Studies
Completed secondary education with an O-Level SSCE.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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