Alma Añora
@almaaora
Sales Representative with expertise in customer retention and payment processing.
What I'm looking for
With two years of dedicated experience as a Sales Representative and Retention Specialist, I have honed my skills in engaging with customers, particularly those aged 60 and older, to promote and renew newspaper subscriptions. My tenure at A Marketing Resources allowed me to develop a strong understanding of customer needs and effective sales strategies, which I now apply in my current role at SixEleven Global Services and Solutions.
In my current position, I manage credit card transactions and ensure secure payment processing over the phone, demonstrating my commitment to customer satisfaction and security. I pride myself on being a Certified Top Seller, consistently achieving over 90-100 outbound/inbound sales weekly. I am eager to leverage my expertise in sales and customer retention to contribute to a dynamic organization that values dedication and outstanding results.
Experience
Work history, roles, and key accomplishments
Sales Representative
SixEleven Global Services and Solutions
Dec 2022 - Present (2 years 6 months)
As a Sales Representative and Retention Specialist, I engaged with customers aged 60 and above to promote and renew newspaper subscriptions. My responsibilities included managing credit card transactions and ensuring secure payment processing, while also assisting customers with their issues and offering promotions.
Education
Degrees, certifications, and relevant coursework
University of Immaculate Conception
Bachelor in Nursing, Nursing
2022 - 2023
Completed a Bachelor in Nursing, focusing on patient care, health assessment, and nursing practices. Developed skills in active listening, teamwork, and adaptability, preparing for a career in healthcare.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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