allyson tescum

I am a dedicated professional with a strong foundation in customer service, communication, and problem-solving skills, complemented by my educational background in biology and marketing. I graduated from the University of West Georgia in May 2023, where I earned my Bachelor's Degree in Biology with a minor in Marketing. My diverse experiences have equipped me with the ability to adapt quickly to customer needs in fast-paced environments, especially in remote settings.

Currently, I work as a Remote Customer Service Representative for Instacart, where I handle customer inquiries regarding orders, payments, and deliveries. I pride myself on providing real-time solutions while ensuring customer satisfaction. My previous role as a Customer Service & Optometric Technician at Miraflores Eyecare allowed me to deliver personalized service, manage patient scheduling, and educate customers about eye care products. Additionally, my experience as a Marketing & Customer Engagement Specialist at Flora & Noor Skincare involved managing customer communication through various digital channels, ensuring a seamless customer journey.