Open to opportunities

Allison Walker

@allisonwalker

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Administrative and verification professional combining compliance, research, and customer-focused support.

United States

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What I'm looking for

I’m looking for a remote opportunity where I can apply my compliance-focused research, data entry, and documentation skills, support stakeholders with clear communication, and continue improving processes in a fast-paced, team-driven environment.

I’m a versatile administrative and verification professional who supports teams of 10+ and handles high-volume outbound work—averaging 60–80 calls daily. I focus on accuracy, documentation, and staying current on regulations to keep processes audit-ready and compliant.

In my current lien verification work, I use internet research engines and databases to verify project details with 100% compliance to company standards. I conduct ownership research for state-required notices, engage key stakeholders for accurate inputs, and update records in the company’s database to support on-time lien processing and minimize legal risk.

I’ve also built strong operational experience across administrative support, customer care, and logistics. From working in IMPACT and other electronic systems to preparing reports, purchase orders, and personnel records, to training new hires as an SME and maintaining inventory controls in a warehouse, I bring organized, detail-oriented execution and a continuous-improvement mindset to every team I join.

Experience

Work history, roles, and key accomplishments

Warehouse Associate

Blue Mountain Equipment

Jun 2021 - Jul 2024 (3 years 1 month)

Prepared and fulfilled warehouse orders for delivery or pickup by picking, packing, labeling, and shipping according to schedule. Maintained inventory accuracy through receiving/stocking processes and inventory controls to support audits and operational compliance.

order fulfillment Inventory Control Warehouse operations

Administrative Assistant

Texas Department of Families and Protective Services

Jun 2019 - Jun 2021 (2 years)

Entered and maintained records in IMPACT and other electronic systems, ensuring accurate case control and timely reporting. Managed unit administration including timekeeping, purchase orders, correspondence, and visitor/caller intake/referrals to caseworkers.

Data Entry Administrative Support IMPACT System Purchase Order Processing

Customer Service Associate

Burlington Stores

Oct 2019 - May 2021 (1 year 7 months)

Partnered with store management to build daily schedules and improve coverage. Resolved customer concerns by acting on feedback and maintaining accurate inventory and pricing to deliver a consistently positive guest experience.

Customer Service Scheduling Support Inventory Accuracy Guest Experience Team Collaboration Product Knowledge Communication

Subject Matter Expert

Experian

Feb 2016 - Jun 2019 (3 years 4 months)

Provided credit bureau guidance by capturing consumer data, explaining processes, and helping consumers navigate corrections and dispute outcomes. Trained and coached new hires, handled escalations, and maintained database integrity to support compliance and data accuracy.

Regulatory Compliance Technical Troubleshooting Data Quality Assurance

Area Supervisor

Ross Dress for Less

Apr 2015 - Feb 2017 (1 year 10 months)

Trained employees and supported continuous store operations through performance evaluations, attendance/leave tracking, and policy implementation. Managed cash controls including deposits and cash pulls, and maintained customer service standards during shifts.

Employee Training Performance Management Policy Implementation Cash Handling Store Operations

Receptionist

Smile Magic Dental

Feb 2012 - Nov 2013 (1 year 9 months)

Handled front desk operations by answering phones, greeting visitors, scheduling appointments, and directing inquiries to the appropriate staff. Supported office workflow by running insurance and assisting the dentist as needed.

Front Desk Operations Appointment Scheduling Customer Service Insurance Processing Office Coordination Communication

Lien Verification Specialist

CRF Solutions

Verified construction project and property ownership details to ensure 100% compliance with company standards and support state-mandated preliminary notices. Conducted outbound calls (60–80/day) and maintained audit-ready documentation while minimizing errors and legal risk.

Regulatory Compliance Outbound Calling Database Management