Allene Monterey User
@allenemontereyuser
I coordinate digital product releases, resolve production issues, and automate workflows across global legal products.
PhilippinesWhat I'm looking for
At Thomson Reuters Philippines, I support a portfolio of 40+ digital products used by legal professionals globally, serving as a product owner contact, coordinating releases, resolving production issues, and validating 100+ legal content releases each month. I’ve also implemented automation that saves over 250 hours annually while eliminating manual errors.
I bring more than five years of product and content operations experience across release management, stakeholder coordination, incident resolution, and workflow improvement. Lean Six Sigma Yellow Belt certified, I enjoy improving processes, documenting effective workflows, and helping business and technical teams deliver reliably.
Experience
Work history, roles, and key accomplishments
Content Technical Specialist
Thomson Reuters Philippines
Apr 2025 - Present (1 year 4 months)
Implemented automation solutions saving over 250 hours annually and served as primary product owner contact for 3+ digital products. Performed quality assurance for 100+ legal content releases monthly and supported a portfolio of 40+ digital products.
Associate Content Technical Specialist
Thomson Reuters Philippines
Mar 2021 - Mar 2025 (4 years)
Managed recurring release cycles and live production updates across 10+ digital products, ensuring timely delivery and minimal business disruption. Coordinated with developers and stakeholders to troubleshoot issues and maintain product quality.
Assistant Station Head (Officer-in-Charge)
NinjaVan Philippines
Aug 2018 - Feb 2020 (1 year 6 months)
Supervised logistics operations and staff schedules, managed client relations, and prepared daily reports for first mile operations.
Service Crew
Wingding Foods Corporation
Sep 2013 - Feb 2014 (5 months)
Ensured efficient back-of-house operations and demonstrated a strong work ethic while supporting education.
Education
Degrees, certifications, and relevant coursework
Cavite State University
Bachelor of Arts, Journalism
2014 - 2018
Activities and societies: Chi Beta Epsilon Honor Society – Academic Scholar (2017 – 2018)
Pursued a Bachelor of Arts in Journalism, graduating in 2018. Recognized as an Academic Scholar with the Chi Beta Epsilon Honor Society.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
Skills
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