Allan Cris Sagibal

Addressed customer issues, provided information, and supported customers via phone, email, and chat. Ensured accurate information about products, payments, and refunds.

Made inbound and outbound calls to identify potential customers and evaluate their fit for products or services. Scheduled appointments for sales representatives with qualified leads.

Conducted online research and data entry tasks, ensuring accuracy and confidentiality. Assisted with administrative tasks including file organization and documentation management.

Provided technical support to isolate and troubleshoot issues, assisting customers with clear solutions. Worked with leadership to address technical support needs and performed quality checks.

Oversaw online sales campaigns, managed product listings, and created advertisements to enhance visibility. Monitored sales performance and inventory levels to meet targets.

Provided top-level assistance to customers for setup, technical, and account support. Handled financial information and confidential processes to prevent financial loss.

Troubleshot technical issues to keep customer services running. Answered billing inquiries and escalated disputes accordingly.

Troubleshot technical issues and answered billing questions. Monitored and evaluated customer service interactions to ensure adherence to company standards.

Troubleshot technical issues to keep customer services running. Answered billing questions and escalated disputes as needed.

Bachelor of Science in Nursing degree from the University of Baguio.

Bachelor of Science in Chemical Engineering degree from Saint Louis University.