Alisa Meissner
@alisameissner
I bridge customer data, product troubleshooting, and technical solutions for German markets.
IrelandWhat I'm looking for
At Wix.com, I analyse operational and customer data, develop market reports and dashboards, and work with product teams to improve customer experience for the German market. I also troubleshoot website, billing, and app-design questions while bridging customer needs with technical solutions.
Previously, I reviewed and optimised customer and market data at Cognizant and led event workflows, marketing, bookkeeping, and success analysis in Germany. I enjoy learning new tools, working with AI prompting and in-house solutions, and turning data outcomes into practical improvements.
Experience
Work history, roles, and key accomplishments
Analysed operational and customer data to identify trends and issues, collaborated with product teams to enhance customer experience, and assisted customers with website, billing, and app design questions including troubleshooting. Developed data-driven reports and dashboards to provide market overviews.
Reviewed and analysed customer data, performed data evaluation, and optimised processes for customer and market data. Ensured quality control of customer data changes.
Event Manager
Hansekontor GmbH
Jan 2020 - Jan 2022 (2 years)
Optimised event processes, implemented workflows for team schedules and processes, and handled marketing and bookkeeping for events. Oversaw events and analysed event success data.
Collaborated cross-functionally to plan and oversee events, marketed events, negotiated with suppliers, and coordinated multiple events. Provided client consultations for events.
Pastry Chef
Bäckerrei Weymann
Jan 2015 - Jan 2018 (3 years)
Decorated cakes, chocolates, and pastries in detail, oversaw junior staff training, and managed production planning, inventory control, and quality assurance.
Education
Degrees, certifications, and relevant coursework
BSWV Schwerin/ RBB Schwerin
Event Manager, Event Management
Completed event manager project management, business English, marketing, and finance studies.
Schulzentrum Rübekamp
Pastry Chef, Pastry Arts
Completed pastry chef training with focus on pastry techniques and practice.
Availability
Location
IrelandAuthorized to work in
Job categories
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