Open to opportunities

Alicia Russell

@aliciarussell

Message

I lead hospitality, housekeeping, and resident-support teams with reliable care and quality.

United States

Message

What I'm looking for

I'm looking for a role where I can lead teams, maintain safe and high-quality environments, and support individuals through trauma-informed, reliable care.

I've supported residents at Angel Reach through mentoring, relationship-building, trauma-informed care, cleaning, and cooking.

At Popeyes, I led shifts, supported customer service, resolved product issues, and completed hospitality services accurately and efficiently.

As an Executive Housekeeper at Best Western, I managed housekeeping, commercial cleaning, home care, custodial work, and staff supervision while maintaining high cleanliness standards.

I'm building my education in Human Services and Emergency Management while bringing experience in case management, behavioral health support, incident reporting, and direct care.

Experience

Work history, roles, and key accomplishments

Intern

Career & Recovery

Jan 2025 - Dec 2025 (11 months)

Completed an internship focused on career and recovery support services.

Shift Leader

Popeyes

Apr 2024 - Mar 2025 (11 months)

Supervised shift operations, provided customer service, and resolved product issues. Achieved supervision by completing hospitality services with accuracy and efficiency.

Customer Service Supervision Hospitality

Executive Housekeeper

Best Western

Managed housekeeping operations, including commercial cleaning and custodial duties. Supervised housekeeping staff to maintain cleanliness standards.

Housekeeping Management Commercial Cleaning

Resident Advisor

Angel Reach

Provided mentoring and built relationships with residents, applying trauma-informed care principles. Utilized cleaning and cooking skills to support daily operations.

Mentor Trauma Informed Care Cleaning Cooking