Open to opportunities

Alicia Higgins

@aliciahiggins

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Experienced payroll and accounting specialist skilled in payroll, reconciliation, and reporting.

United States

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What I'm looking for

I am seeking a payroll/accounting role where I can apply payroll expertise, improve process accuracy, leverage Excel and reporting skills, and grow into data-driven finance or payroll leadership positions within a collaborative, compliance-focused team.

I am an experienced payroll and accounting specialist with a strong track record in processing large-scale payrolls, auditing financial records, and improving payroll accuracy and efficiency. I have processed biweekly payrolls for thousands of employees, created SOPs, reduced payroll costs through audits, and managed tax compliance, garnishments, and reporting for public and private organizations.

I bring hands-on experience with payroll systems (Paychex, Paycom), Excel automation, accounts payable/receivable, and data reporting, and I am completing coursework in SQL and data visualization to strengthen my analytical toolkit. I am detail-oriented, a quick learner and trainer, and thrive in remote and confidential work environments where accuracy and adherence to policy matter.

Experience

Work history, roles, and key accomplishments

Search Engine Evaluator

TELUS Digital

Mar 2024 - Sep 2025 (1 year 6 months)

Reviewed AI-generated search results and web content for relevance and accuracy, providing analytical feedback that improved algorithm quality and ensured safe, non-deceptive user experiences.

Search & Evaluation Quality Assurance AI Training Content Moderation Data Analysis Remote Work Confidentiality Reporting

Payroll Specialist

Montgomery County Treasurer

Oct 2019 - Jun 2021 (1 year 8 months)

Processed biweekly payroll for 2,700 employees, resolved payroll discrepancies, managed tax payments and garnishments, and generated audited payroll reports to ensure compliance with federal and state law.

Payroll Processing ADP Paychex Paycom Tax Compliance Wire Transfers

Accounts Payable Assistant

Montgomery County Auditor

Mar 2016 - Sep 2019 (3 years 6 months)

Audited and processed vendor invoices, investigated discrepancies, managed vendor communications, and generated biweekly reports for internal audit to maintain accurate county financial records.

Accounts Payable Vendor Management Financial Reporting Internal Audit

Human Resource Administrator

Kayden Industries USA Inc.

Mar 2015 - Mar 2016 (1 year)

Managed full-cycle multi-state payroll, benefits enrollment, onboarding/terminations, and reduced payroll costs by $70,000 through timesheet audits while maintaining compliant personnel records.

Full Cycle Payroll Benefits Administration Onboarding HR Compliance

Accounting Specialist

Craig S. Charbonnet, Inc.

Nov 2006 - Mar 2015 (8 years 4 months)

Processed timecards and expense reports for 200+ contractors, reconciled vendor accounts, issued 1099s, implemented digital records transition, and created SOPs for AP/AR operations.

Accounts Receivable Accounts Payable Vendor Reconciliation SOP Development Digital Records Staff Training