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Alicia EckmanAE
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Alicia Eckman

@aliciaeckman

Finance and grants specialist at Heartland RADAC improving grant tracking and financial reporting.

United States
Message

At Heartland RADAC, I manage financial administration and reporting for a portfolio of grants, including budget monitoring, expenditure tracking, and funder-specific invoicing.

I support close processes, audits, and financial reporting through reconciliations, journal entries, and analysis of grant budgets and expenses. I also improved financial tracking systems and procedures with Excel tools including XLOOKUP, PivotTables, and Power Query.

Before this, I worked in insurance and Medicare customer service, handling coverage and billing inquiries, claims, and escalations. I used Salesforce at GEICO and drew on ICD-10 and CPT code knowledge in Medicare-related roles.

Experience

Work history, roles, and key accomplishments

HR
Current

Finance and Grants Specialist

Heartland RADAC

Jul 2024 - Present (2 years 3 months)

Managed financial administration and reporting for a portfolio of 10–14 grants, supporting budget monitoring, expenditure tracking, and funder-specific invoicing. Supported month-end and year-end close processes through account reconciliations, journal entries, and expense analysis.

SS&C Health logoSH

CONTRACT Customer Service Representative

Oct 2020 - Mar 2021 (5 months)

Provided exemplary inbound call support and addressed pharmacy help desk queries, including denied claims and overrides. Utilized ICD-10 and CPT code knowledge to ensure accurate filing of claims.

Maximus Federal logoMF

Advanced Resolution Senior Specialist

Sep 2017 - Oct 2020 (3 years 1 month)

Provided inbound call support to Medicare beneficiaries, helping with eligibility, enrollment, coverage, billing, and claims. Guided beneficiaries through the appeals process and reconciled escalated billing issues using Excel.

Education

Degrees, certifications, and relevant coursework

Avila University logoAU

Avila University

Bachelor of Business Administration, Accounting

Pursuing a Bachelor of Business Administration in Accounting, expected to graduate in May 2027.

Johnson County Community College logoJC

Johnson County Community College

Associate of Arts and Sciences, Accounting

Earned an Associate of Arts and Sciences in Accounting in May 2025.

GM

GMetrix

Microsoft Office Specialist Certification, Microsoft Office

Earned the Microsoft Office Specialist Certification in 2024.

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