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Ali AbbasAA
Open to opportunities

Ali Abbas

@aliabbas13

I streamline compliant EMEA operations, fintech support, and revenue cycle workflows.

Pakistan
Message

What I'm looking for

I'm looking to apply my EMEA operations, compliance, customer support, and process-improvement experience in a high-volume environment where I can improve workflows, maintain service quality, and support cross-functional teams.

I've supported Uber, Revolut Bank UAE, Amazon stores, and New York diagnostic facilities across high-volume operations, compliance, and customer support. At Revolut, I resolved 70+ daily fintech cases while maintaining 95%+ CSAT and strict SLA adherence across EMEA markets.

I've handled KYC verification, account reviews, payment escalations, medical billing, and claims processing, including 250–300+ diagnostic claims biweekly with 98% coding accuracy. I use Zendesk, Salesforce, JIRA, ICD-10, CPT, and HIPAA standards to reduce escalations, improve workflows, and keep operations moving.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Punjab University logoPU

Punjab University

Bachelor, Journalism

2018 - 2019

Bachelor in Journalism from Punjab University, Lahore.

BL

BISE Lahore

Faculty of Arts, Arts

2014 - 2015

Faculty of Arts from BISE Lahore.

LS

Lahore Cantt Public High School

Matriculation, Computer Science

2009 - 2010

Matriculation in Computer Science from Lahore Cantt Public High School.

Tech stack

Software and tools used professionally

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