Roger Ston
@rogerston
Results-driven operations manager specializing in revenue cycle management.
What I'm looking for
I am currently thriving in a dynamic role with a US-based RCM company, where I manage large teams and drive success across multiple client accounts in revenue cycle management. My expertise lies in optimizing workflows, streamlining processes, and ensuring top-notch service delivery. I am passionate about efficiency and problem-solving, which has enabled me to deliver exceptional results consistently.
Previously, I led data management projects focused on digitization and records management, honing my ability to handle complex tasks and large teams with precision. My journey has equipped me with the skills to manage operations effectively, ensuring timely follow-ups and accurate submissions to maintain seamless revenue cycle performance. As a proactive leader, I am committed to driving operational excellence and delivering exceptional service to clients.
Experience
Work history, roles, and key accomplishments
Manager Operation
BillCare Billing
Mar 2024 - Present (1 year 7 months)
Oversees and optimizes revenue cycle management (RCM) processes for a medical billing company. Manages large teams, ensuring efficient charge entry, payment posting, and timely claim submissions. Proficient in handling claim denials, rejections, and follow-ups, while implementing process improvements to streamline workflows.
Team Lead Operation
Pro Global Pvt Ltd
Jan 2023 - Feb 2024 (1 year 1 month)
Identified and recommended process improvements, coordinated team activities, and resolved escalated issues to enhance efficiency. Addressed client inquiries and account concerns, while preparing and analyzing weekly and monthly payment, charge, and aging reports to ensure accurate financial tracking.
Team Lead Operation
BellMedEx
Jan 2022 - Dec 2022 (11 months)
Led day-to-day billing operations including charge entry and payment posting. Monitored denial, rejection, and no-response claim queues, ensuring timely follow-up and accurate submissions to maintain smooth revenue cycle performance.
Backup Team Lead Operation
BellMedEx
May 2021 - Dec 2021 (7 months)
Managed daily Billing Department operations, including charge entry and payment posting, while overseeing denial, rejection, and no response claim work queues. Ensured timely follow-up, thorough documentation, and accurate submission of claims to maintain seamless operations.
Account Manager Operation
MTBC
Mar 2019 - Apr 2021 (2 years 1 month)
Performed charge entry, payment posting, and claim submission. Handled denials and follow-ups. Reviewed charges to prevent billing errors and generated routine financial reports.
Education
Degrees, certifications, and relevant coursework
Benazir Bhutto Shaheed University Lyari (BBSUL)
Bachelor in Computer Science, Computer Science
2018 - 2021
Studied computer science principles and applications. Gained foundational knowledge in various computing areas.
PECHS Gov Sci Collage
Pre-Engineering, Pre-Engineering
2014 - 2016
Completed pre-engineering studies, focusing on foundational science and mathematics. Prepared for further education in engineering or related fields.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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