alia basheer
@aliabasheer
I coordinate end-to-end corporate events, vendor logistics, registrations, and stakeholder experiences.
IndiaWhat I'm looking for
At Rubrik India, I coordinate corporate event operations from venue bookings and booth designs to attendee registration, speaker agendas, vendor liaison, and post-event documentation.
I use JIRA to track end-to-end operational phases and manage negotiations around event costs, details, and service deliverables. My work spans virtual webinars, in-person activations, marketing collateral support, and high-touch stakeholder service.
Previously, I managed customer data and reporting at Think And Learn using Excel, Salesforce, and Freshdesk, while earlier roles in Dubai built my experience in compliance, customer service, reconciliation, and conflict resolution.
Experience
Work history, roles, and key accomplishments
Acted as primary point of contact for vendor liaison, stakeholder management, and venue logistics. Utilized JIRA for end-to-end project management and managed negotiations for event details, costs, and service deliverables.
Product Expert
Think and Learn Pvt Ltd
Sep 2020 - Sep 2022 (2 years)
Maintained accurate records and generated tracking reports using Microsoft Excel. Handled high volumes of customer queries using Salesforce and Freshdesk, consistently meeting daily and weekly targets.
Invigilator / Venue Staff
British Council
Dec 2015 - Jun 2019 (3 years 6 months)
Followed strict organizational rules and management protocols to ensure the integrity of examination materials. Handled sensitive materials and candidate profiling with high precision before handoff to supervisors.
Managed customer needs and communicated product benefits to meet monthly organizational targets.
Customer Service Representative
Kidzania
Mar 2015 - Sep 2015 (6 months)
Multi-tasked across various departments while maintaining a safe and organized environment. Managed and reconciled internal currency, resolved customer complaints, and followed strict operational guidelines.
Education
Degrees, certifications, and relevant coursework
Heriot-Watt University
Bachelor of Science, Psychology with Management
2014 - 2017
Pursued a B.Sc. in Psychology with Management, gaining a strong foundation in psychological principles and management practices.
Global Public School
High School Diploma, General Studies
2012 - 2014
Completed high school education, focusing on a broad curriculum to prepare for higher studies.
Pallikoodam
Middle School Diploma, General Studies
2003 - 2012
Completed middle school education, building foundational knowledge and skills.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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