Looking for a job

alexis steyn

@alexissteyn

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I keep executives, CRM workflows, billing, and digital content organized and moving.

South Africa

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What I'm looking for

I'm looking for work where I can combine executive and administrative support, CRM organization, client communication, and creative content tasks while learning new tools and improving efficient ways of working.

I'm currently supporting Cochran Coaching LLC remotely, where I maintain lead data and LinkedIn profiles, manage operational documents, track coaching hours, handle invoicing in QuickBooks, and keep GoHighLevel CRM records organized.

I also step in to manage the CEO's inbox, coordinate client follow-ups, edit YouTube content, and provide day-to-day executive and operational support.

At The Columbia Mom, I edit Instagram reels, short-form video, podcast content, and YouTube thumbnails using CapCut and Canva. I publish episodes through YouTube and Buzzsprout and maintain content across social media and Squarespace.

My background also includes leading customer-support teams at DriveSimple and Project One Auto, where I managed schedules, training, coaching, CRM activity, and service quality. I bring a practical mix of organization, customer communication, team support, and creative digital-content work.

Experience

Work history, roles, and key accomplishments

Current

Content & Media Assistant

Current

The Columbia Mom

Jan 2025 - Present (1 year 9 months)

Edits Instagram reels and short-form videos using CapCut and Canva, edits podcast and video content, uploads episodes to YouTube and Buzzsprout, creates thumbnails, and manages website content via Squarespace.

Capcut Canva Video Editing Social Media YouTube Buzzsprout Squarespace

Current

Executive Assistant

Current

Cochran Coaching LLC

Jan 2025 - Present (1 year 9 months)

Maintains and updates the company's master leads list, manages internal documents, tracks coaching hours, sends invoices, and provides administrative support. Also assists with CRM setup and maintenance in GoHighLevel and edits video content for the CEO's YouTube channel.

GoHighLevel Quickbooks CRM Management Administrative Support Video Editing Email Management Calendar Management

Team Leader & Part-Time Sales Representative

DriveSimple

Mar 2024 - Dec 2024 (9 months)

Led a customer support team, managed schedules and daily operations, conducted training and coaching, monitored team activity, and promoted and sold CarFluent CRM to dealerships.

Team Leadership Training CRM Sales Customer Support

Team Leader

Project One Auto

Jul 2023 - Feb 2024 (7 months)

Organized team schedules, managed vacation requests, ensured team performance met standards, conducted onboarding training and coaching, and monitored CRM and call activity.

Team Leadership Scheduling Training CRM Performance Monitoring

Customer Support Agent

Project One Auto

Sep 2022 - Jul 2023 (10 months)

Served as first point of contact for customers via phone, email, and text, maintained response times under five minutes, managed customer records in DealerSocket CRM, and scheduled dealership appointments.

Customer Support DealerSocket CRM Communication Skills Scheduling

Receptionist

Global Marine Sea Tech

Mar 2021 - Aug 2022 (1 year 5 months)

Greeted and assisted visitors, managed a multi-line phone system, handled mail and courier packages, performed administrative duties, and supported office staff with general tasks.

Reception Phone Systems Administrative Support Customer Service

Cashier

Engen Rietvlei

Mar 2020 - Nov 2020 (8 months)

Processed customer transactions including cash, card, and fuel payments, conducted daily cash-ups and banking, assisted with baking duties, restocked merchandise, and participated in stock takes.

Cash Handling Customer Service Inventory Food Safety