Looking for a job

Alexis Muncy

@alexismuncy

Public health graduate student and Lebanon Police Department dispatcher connecting community members with emergency response.

United States

Message

At Lebanon Police Department, I assess and prioritize emergency and non-emergency requests, connecting community members with appropriate public safety response. I communicate time-sensitive information to responding personnel and maintain confidential incident information.

At MID-CUMBERLAND HUMAN RESOURCE AGENCY, I advocated for long-term care residents and investigated their concerns. I also coordinated individualized service plans at GROUP EFFORT OF TENNESSEE and developed care plans at VOLUNTEER BEHAVIORAL HEALTH.

Experience

Work history, roles, and key accomplishments

Current

Dispatcher

Current

Lebanon Police Department

Jan 2024 - Present (2 years 10 months)

Assess and prioritize emergency and non-emergency requests, connecting community members with appropriate public safety response. Communicate time-sensitive information to responding personnel using CAD, NCIC, radio, and telephone systems.

CAD NCIC FCIC Radio Communication Telephone System Crisis Communications De escalation Incident Documentation Confidentiality

Long-Term Care Ombudsman

Mid-Cumberland Human Resource Agency

May 2023 - Dec 2023 (7 months)

Advocated for residents of long-term care facilities regarding rights, quality of care, and access to appropriate support. Investigated resident concerns and documented complaints, interactions, and follow-up activities.

Advocacy Investigation Documentation Inter Agency Collaboration Elder Care Person centred care

Program Case Manager

Group Effort of Tennessee

Sep 2022 - May 2023 (8 months)

Coordinated individualized service plans and linked clients with community-based resources and support. Collaborated with Family Model Providers through regular consultations to review services and client needs.

Service Planning Case Management Community resource navigation Inter Agency Collaboration Person Centered Planning Documentation

Care Manager

Volunteer Behavioral Health

Sep 2021 - Apr 2022 (7 months)

Developed and monitored care plans addressing individual behavioral health needs and service goals. Identified barriers to care and connected clients with relevant community services and resources.

Care Planning Behavioral Health Case Management Community resource navigation Documentation Confidentiality