Alexis Khammanyvong

I’m a Senior Accounts Receivables Specialist with a strong background in accounting support and customer service. I’m prideful in my work, constantly looking for ways to work smarter, and I strive to improve every day while supporting my team and stakeholders.

At EnergyPetroleum, I was promoted after 8 months and worked closely with collections and legal team members. I created and managed the AR Shared Mailbox, served as the direct contact for the AR phone line, and built/maintained accounts on payment plans. I also handle daily payment applications, credit card payment processing using 10-key and data entry, account reconciliations, and resolution of billing and payment issues by gathering supporting documents and requesting corrections—while de-escalating customer concerns and escalating when needed.

Previously, I supported daily financial operations as an Administrative Assistant in the Treasury Department, including reconciling cash drawers, preparing bank deposits, monitoring and summarizing city investment accounts, and submitting month-end and year-to-date data to an Interest committee and auditor. Earlier in my career, I worked as an Accounting Clerk, processing accounts payable and receivables, balancing accounts, and completing general bookkeeping.