At TELUS International, I responded to customer inquiries in Spanish, French, and English, clarified service procedures, and documented interactions and next steps.
As a French and Humanities Instructor at Tecnológico de Monterrey, I designed and facilitated learning activities, prepared assessments and feedback, and addressed learner questions. I also taught French and humanities subjects at other schools and universities in Mexico.
I'm currently a Spanish-Language Audio Annotation Contributor with Babel Audio, transcribing speech and applying emotion-labeling guidelines. My work also includes French-language instruction, DELF-DALF assessment, and Spanish translation and post-editing.

