Open to opportunities

Alexia Washington

@alexiawashington

Message

I analyze healthcare revenue, claims, payments, and denials to improve financial performance.

United States

Message

What I'm looking for

I'm looking for an analytics-focused healthcare or financial operations role where I can investigate revenue-cycle issues, build reporting, improve data quality, and turn findings into practical process improvements.

I've supported healthcare revenue cycle operations at Open Health Care Clinic, Patient Plus Urgent Care, and Revecore by analyzing claims, EOBs, payments, denials, reimbursement opportunities, and account discrepancies.

At Open Health Care Clinic, I investigate payment, refund, invoice, and reconciliation issues across Excel, Sage Intacct, Abila/MIP, payer records, and healthcare systems. I build recurring KPI, variance, reconciliation, and quality reporting tools that support financial and operational decisions.

I'm completing a Business Analytics degree while building SQL, Power BI, Tableau, SAS, forecasting, and data visualization skills. I bring hands-on experience translating high-volume financial and operational data into root-cause findings, controls, and actionable recommendations.

Experience

Work history, roles, and key accomplishments

Quality Assurance Coordinator

Open Health Care Clinic

May 2024 - Jul 2026 (2 years 2 months)

Analyzed healthcare financial and operational data to identify discrepancies and process gaps. Performed root cause investigations and developed Excel tracking tools for KPIs and reconciliations.

Excel Sage Intacct Data Analysis Root Cause Analysis KPI Reporting Reconciliations Process Improvement

Accounts Payable Analyst

Lamar Advertising

Jan 2024 - May 2024 (4 months)

Analyzed high-volume financial transactions in Oracle, reconciled discrepancies, and coordinated resolution with stakeholders and vendors.

Oracle Excel Financial Analysis Vendor Management

Auto Claims Analyst

Revecore

May 2023 - Jan 2024 (8 months)

Analyzed healthcare claims and EOB information to identify reimbursement opportunities. Researched payer discrepancies and managed a high-volume remote workload.

Claims Analysis Data Analysis Remote Work

Financial Bookkeeper

Open Health Care Clinic

Oct 2020 - May 2023 (2 years 7 months)

Reconciled invoices, premium payments, and vendor activity across Excel and accounting systems. Processed 600-1,000 monthly invoices and supported over $20,000 in payment activity.

Excel Sage Intacct Invoice Processing Vendor Management Data Validation

Billing Analyst

Patient Plus Urgent Care

Jan 2019 - Oct 2020 (1 year 9 months)

Analyzed medical claims, EOBs, payments, and denials to identify reimbursement barriers. Investigated claim exceptions and communicated account issues to support resolution.

Medical Billing Claims Analysis Denial Management

Education

Degrees, certifications, and relevant coursework

Colorado State University Global

Bachelor of Science, Management Information Systems - Business Analytics

Activities and societies: Relevant study: SQL, relational databases, data mining, statistics, forecasting, business intelligence, data visualization, systems analysis, data integration, and decision support.

Pursuing a Bachelor of Science in Management Information Systems with a focus on Business Analytics, expected to complete in November 2026.

Medical Training College

Technical Diploma, Medical Billing & Coding

Earned a Technical Diploma in Medical Billing & Coding with training in healthcare reimbursement, claims processing, coding, billing systems, payer requirements, and revenue cycle operations.