Shawanna Phillips
@shawannaphillips
I resolve hospital claims, reconcile payments, and turn revenue cycle data into actionable reporting.
United StatesWhat I'm looking for
At Ensemble Health, I manage 100+ hospital accounts daily, exceed productivity goals by approximately 120%, and maintain 98–99% quality while resolving complex claims, payment variances, and documentation issues. I build dashboards that turn account activity into aging trends, payment-accuracy metrics, and leadership-ready financial reporting.
I've supported high-volume medical billing and accounts receivable at Option Care and Athletic Physical Therapy, using SQL, R, Excel, Epic, and Meditech to reconcile data, investigate denials, and protect reimbursement. I also bring customer service, process improvement, and cross-functional communication experience from Capital One and Assurion.
Experience
Work history, roles, and key accomplishments
Accounts Receivable Analyst
Ensemble Health
Sep 2021 - Present (5 years)
Manages 100+ hospital accounts daily, exceeding productivity goals by 120% and maintaining 98-99% quality. Investigates complex claim issues and builds reporting dashboards for leadership.
Education
Degrees, certifications, and relevant coursework
Bachelor of Business Administration
Bachelor of Business Administration, Business Administration
Pursued a Bachelor of Business Administration, providing a foundation in business processes, financial analysis, and cross-functional communication.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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