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Alex Curran

@alexcurran

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Systems Administrator at Integris who helped retain a 73k MRR client through a service improvement plan.

United States

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At Integris, I’m the primary tech for a Strategic Services Team created to retain an at-risk Healthcare Consulting client. My work contributed to the client signing a three-year agreement.

Previously, as a Systems Technician at Integris, I automated workflows and device deployment, configured Autopilot for five clients, and helped enroll unmanaged ChromeOS devices in mobile device management. I also worked on SOC2 compliance audits and created an account security investigation process.

Experience

Work history, roles, and key accomplishments

Current

Systems Administrator

Current

Integris

Oct 2025 - Present (1 year)

Primary Tech for Strategic Services Team created to retain at-risk Healthcare Consulting client with 73k MRR, leading to client signing a 3 year agreement. Proposed, piloted and executed changes through change advisory board, resolved escalated tickets, and communicated as liaison between client IT team/leadership and Integris.

Change Management Security Investigations SOC2 Compliance Drata Device Lifecycle Management Client Communication

Systems Technician

Integris

Sep 2024 - Oct 2025 (1 year 1 month)

Optimized, automated, and documented tasks and workflows using PowerShell, RMM, Group Policy, and Intune. Configured and deployed Autopilot for 5 clients, resolved escalated tickets, and rewrote documentation for improved readability.

PowerShell R MM Group Policy Microsoft Intune Windows Autopilot Documentation Troubleshooting