Alexandria Neri
@alexandrianeri
I lead remote patient care coordination for bariatric and GLP-1 programs.
What I'm looking for
At Calosense, I led daily operations for a remote patient care coordination team, trained case managers, and guided patients through bariatric care programs. I coordinated onboarding, insurance verification, scheduling, referrals, EHR documentation, and continuity of care with physicians and medical offices.
I've supported patient care across bariatric surgery, family practice, plastic surgery, school health, and respite caregiving. My work includes medical records, HIPAA compliance, medical scheduling, patient education, injections, vital signs, and compassionate resolution of patient concerns.
With more than 15 years in healthcare operations and patient support, I bring strong customer service, leadership, and the ability to thrive in fast-paced remote healthcare environments.
Experience
Work history, roles, and key accomplishments
Head of case managers
Calosense
Mar 2024 - Jun 2026 (2 years 3 months)
Led daily operations for a remote patient care coordination team, trained and mentored newly hired case managers, and coordinated patient onboarding for bariatric care programs. Verified insurance eligibility, scheduled appointments, and maintained HIPAA compliance.
Health Clerk
Moorpark School District
Nov 2022 - Feb 2024 (1 year 3 months)
Supported students with medical and developmental needs, assisted teachers in special education classrooms, and maintained confidential student health documentation. Communicated with families and staff regarding student care.
Student
Oxnard College
Aug 2014 - Jan 2018 (3 years 5 months)
Pursued education at Oxnard College.
District Secretary
Oxnard Union High School District
Jun 2013 - Apr 2014 (10 months)
Supported Human Resources operations, scheduled interviews, maintained confidential records, and managed correspondence and office operations. Coordinated communication between district departments.
Medical Receptionist Front Office
Dr. Helmuth T. Billy M.D. Bariatric Surgeon
Dec 2009 - Jul 2013 (3 years 7 months)
Managed a high-volume bariatric surgery practice, scheduled surgeries and appointments, verified insurance eligibility, and educated patients on pre-operative and post-operative requirements. Assisted with minor surgical procedures and administered B-12 injections.
Respite Caregiver Part-time
State of California
Jan 2005 - Dec 2008 (3 years 11 months)
Provided independent tracheotomy care to a child, including tracheal suctioning, trac tube reinsertion, and tie changes. Administered medical treatments, adhered to medication schedules, and provided emergency care and companionship.
Medical Assistant Front/Back
Dr. Pickart Plastic Surgeon
Feb 2007 - Jul 2007 (5 months)
Answered multiple phone lines, scheduled appointments, handled accounts receivable, and performed data entry and patient charting. Verified insurance eligibility, assisted with minor surgeries, and managed examination room setup and stocking.
Medical Assistant Front
Dr. English Family Practice
Sep 2006 - Dec 2006 (3 months)
Answered multiple phone lines, scheduled appointments, handled accounts receivable, and performed data entry and patient charting. Verified insurance eligibility and assisted patients with billing questions.
Education
Degrees, certifications, and relevant coursework
Medical Career Services
Certificate, Medical Assisting
2005 - 2006
Completed a Medical Assistant certificate program, gaining skills in patient care, clinical procedures, and medical office administration.
Channel Islands High School
High School Diploma, General Studies
1999 - 2003
Earned a high school diploma, completing upper secondary education.
Oxnard College
General Education, General Education
2003 -
Pursued general education coursework, building a foundation for a career in healthcare.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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