Looking for a job

alexandria chew

@alexandriachew

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I manage client projects, operations, vendors, and customer experiences from start to finish.

United States

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What I'm looking for

I'm looking for opportunities where I can improve processes, support customers or clients, coordinate complex work, and help a team stay organized and moving forward.

At Angi, I manage 30–70 client projects at a time, coordinating onboarding, timelines, vendors, documentation, and milestones through completion. I was recognized as a Top 3% performer for customer satisfaction and book-of-business management.

I've built my career around keeping clients, vendors, internal teams, and leadership aligned. From resolving complex service issues to negotiating vendor pricing and improving workflows during the Zendesk-to-Salesforce transition, I step in early to keep work moving forward.

Before Angi, I managed client relationships and promotional product projects at Ideas Unlimited, and independently ran daily operations for a 66-unit residential property at Pinnacle International Realty Group. My property management background also includes leasing, budgets, maintenance coordination, resident relations, and operational records.

At Allied Residential, I managed LIHTC, HUD, and Section 8 compliance while supporting underperforming communities and training new property managers. I'm most effective when I can organize moving pieces, improve processes, support customers and clients, and find practical solutions when the next step is not obvious.

Experience

Work history, roles, and key accomplishments

Project Manager

Angi

Aug 2022 - Jun 2026 (3 years 10 months)

- Managed 30–70 client projects at a time, coordinating onboarding, timelines, vendors, documentation, communication, and milestones from start to finish.

- Served as the main point of contact for clients throughout the project, answering questions, providing updates, setting expectations, and making sure they understood what was happening and the next steps.

- Monitored project progress, client

Client Relations Customer Success Vendor Management Stakeholder Management Data Analysis CRM Process Improvement

Account Manager / Project Coordinator

Ideas Unlimited

Aug 2021 - Aug 2021 (0 months)

- Managed client relationships and coordinated projects from planning through delivery, keeping track of timelines, deliverables, expectations, documentation, and communication.

- Served as a primary contact for clients, providing updates, answering questions, resolving issues, and making sure nothing fell through the cracks.

- Managed promotional product projects from concept through delive

Presentation Skills Vendor Management New Business Development Customer Service Account Management

Property Manager

Pinnacle International Realty Group

Aug 2019 - Aug 2021 (2 years)

- Independently managed daily operations for a 66-unit residential property, including resident relations, leasing, vendors, maintenance projects, inspections, budgets, service requests, and property documentation.

- Handled resident concerns by figuring out what needed to happen and coordinating with the right teams and service providers until the issue was resolved.

- Led leasing activitie

Communication Skills Ledger Management Community Management Property Management Account Management Project Coordination

Property Manager & Compliance Specialist

Allied Residential

Aug 2016 - Aug 2019 (3 years)

- Managed affordable housing requirements across LIHTC, HUD, and Section 8 programs, keeping resident files, certifications, recertifications, and required compliance documentation accurate and current.

- Managed rent collection and delinquency follow-up and prepared and issued required tenant and legal notices.

- Coordinated leasing activities, move-ins, move-outs, resident account administra

Compliance Management Resident Retention Ledger Management Community Management Compliance With Fair Housing Laws Lease Negotiation Property Management Low Income Housing Tax Credit (LIHTC)

Property Manager

Skotdal Real Estate

Aug 2013 - Aug 2016 (3 years)

- Managed a portfolio of residential properties throughout Everett, overseeing resident relationships, leasing, operations, vendors, and financial performance.

- Led leasing activities including marketing, property showings, move-ins, and move-outs while managing rent collection, inspections, lease administration, and property records.

- Coordinated maintenance, repairs, turnovers, vendors,

Lease Event Coordination Marketing Ledger Management Community Management Property Management Account Management Process Improvement

Host, Server & Expediter

The Majestic Grille

Aug 2009 - Aug 2013 (4 years)

- Provided customer service in a fast-paced restaurant in Downtown Memphis while managing multiple priorities and communicating with guests and team members.

- Helped coordinate service between kitchen and front-of-house teams to keep things moving during busy shifts.

Organization Skills Marketing Communication Skills Sales Project Management