alexandria chew
@alexandriachew
I manage client projects, operations, vendors, and customer experiences from start to finish.
United StatesWhat I'm looking for
At Angi, I manage 30–70 client projects at a time, coordinating onboarding, timelines, vendors, documentation, and milestones through completion. I was recognized as a Top 3% performer for customer satisfaction and book-of-business management.
I've built my career around keeping clients, vendors, internal teams, and leadership aligned. From resolving complex service issues to negotiating vendor pricing and improving workflows during the Zendesk-to-Salesforce transition, I step in early to keep work moving forward.
Before Angi, I managed client relationships and promotional product projects at Ideas Unlimited, and independently ran daily operations for a 66-unit residential property at Pinnacle International Realty Group. My property management background also includes leasing, budgets, maintenance coordination, resident relations, and operational records.
At Allied Residential, I managed LIHTC, HUD, and Section 8 compliance while supporting underperforming communities and training new property managers. I'm most effective when I can organize moving pieces, improve processes, support customers and clients, and find practical solutions when the next step is not obvious.
Experience
Work history, roles, and key accomplishments
- Managed 30–70 client projects at a time, coordinating onboarding, timelines, vendors, documentation, communication, and milestones from start to finish.
- Served as the main point of contact for clients throughout the project, answering questions, providing updates, setting expectations, and making sure they understood what was happening and the next steps.
- Monitored project progress, client
- Managed client relationships and coordinated projects from planning through delivery, keeping track of timelines, deliverables, expectations, documentation, and communication.
- Served as a primary contact for clients, providing updates, answering questions, resolving issues, and making sure nothing fell through the cracks.
- Managed promotional product projects from concept through delive
- Independently managed daily operations for a 66-unit residential property, including resident relations, leasing, vendors, maintenance projects, inspections, budgets, service requests, and property documentation.
- Handled resident concerns by figuring out what needed to happen and coordinating with the right teams and service providers until the issue was resolved.
- Led leasing activitie
- Managed affordable housing requirements across LIHTC, HUD, and Section 8 programs, keeping resident files, certifications, recertifications, and required compliance documentation accurate and current.
- Managed rent collection and delinquency follow-up and prepared and issued required tenant and legal notices.
- Coordinated leasing activities, move-ins, move-outs, resident account administra
- Managed a portfolio of residential properties throughout Everett, overseeing resident relationships, leasing, operations, vendors, and financial performance.
- Led leasing activities including marketing, property showings, move-ins, and move-outs while managing rent collection, inspections, lease administration, and property records.
- Coordinated maintenance, repairs, turnovers, vendors,
- Provided customer service in a fast-paced restaurant in Downtown Memphis while managing multiple priorities and communicating with guests and team members.
- Helped coordinate service between kitchen and front-of-house teams to keep things moving during busy shifts.
Education
Degrees, certifications, and relevant coursework
New Manager Foundations
Issued Apr 2021
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
Skills
Interested in hiring alexandria?
You can contact alexandria and 90k+ other talented remote workers on Himalayas.
Message alexandriaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
